Verity Credit Union 24th Ave, Seattle

Verity is a very welcoming environment with skilled and friendly member consultants and many products to help out their members. I’m happy to be a member. Some of the employees who have been A+ in my book are Israel Juarez., Jody Sullivan, and Charnall Morud, plus others whose names escape me at the moment. I am so much happier banking here than where we were before. I would recommend Verity to anyone.

Verity Ballard is hands down the finest banking experience I have had thus far. They have been pivotal in my banking needs for my business. They check all the box’s and have been very consistent in there friendly and prompt service. Thanks again guys see you soon!

It’s always a pleasure going into Verity’s Ballard branch, the team is awesome. I called ahead to make an appointment and they were able to accommodate my request within the day. I appreciate the sanitizing stations throughout the lobby and next to the ATM!

We have thoroughly enjoyed banking with Verity. Israel at the Ballard location has helped our family on numerous occasions and continually goes above and beyond any expectations we would have. Kudos to him and Verity!

Never in my life have I loved going to the bank. The whole team at the Ballard branch of Verity, has gone above and beyond for me again and again. They are always friendly and more than willing to help me navigate starting a business, a pandemic, etc. Go team go <3

We just joined Verity after being with a credit union from our former home in Hawaii. So far we are very impressed with Verity's options for banking and the services they offer. We were most impressed with Jody at the Ballard branch who spoke with us before we had decided on Verity. She was great with my toddler while I was asking questions. She stayed in touch with me via email and phone. When we decided to go with Verity, she started the application process on the phone with us, so we would not have a long branch visit with a young, hyper child. Incredible customer service was provided by Jody. We so appreciate her help and considerate attention and help.

Exceptional service! Jake and team go out of their way to help me with every issue, no matter how small or unusual, and they always do so with a smile. Even after years as a member, they're always ready with a cup of coffee, an open ear, and action toward making life easier. Love this group. Highly recommend.

Banks take better care of their customers than this credit union. So many rules like you can only defer car payment once and waive overdraft fees once. You can’t close your account if you have a car loan with them so you’re forced to pay overdraft fees if you choose to use a different credit union. COVID ruining lives and they make no exceptions. Shady business!

The Ballard branch staff is amazing. Always cheerful and glad to answer your questions no matter how many times you ask.

I have nothing but praise to say about Verity, they have excellent customer service skills and they treat you with respect.