South Division Credit Union Back Office S Kedzie Ave, Evergreen Park

If I could give a negative number I would. Apparently they do not read the reviews. They have the worst customer service I have ever experienced. I’ve been a customer for years and years and years. Each year it gets worse. Katherine screams each and never listens. Neither does her bosses Linda and Juanita. I’m looking for somewhere else to put my money. I deposited a check at another branch. It took 3 weeks to clear. Now that I can get I’m being told by debit card expired and it will take 7-10 days to get a new one. Come on. You really need to close this branch.

This is probably the worst experience I have ever had. Recently endorsed a check over to my mother and they refused to deposit or do anything. She’s been banking at this location for years and they couldn’t even do a simple task. I spoke to two different people after the white teller decided to have a Spanish speaker tell me the same thing even though I don’t usually speak any Spanish. Great job not being equal. I went inside after I could hardly hear over the lower quality of their out dated drive through system and the banker said not one word to me but as I was trying to speak to him I was ambushed by the Spanish speaking teller. These people don’t care about your business or loyalty. Not trained in usual procedures or even how endorsements work. Don’t waste your time and energy on this place unless all you do is deposit and withdraw. Good luck.

Horrible. This institution has the most horrible customer service ever. If I could give a 0 star review I definitely would. I tried to speak with a customer service represetative for months since my acct was inactive and I not want it to get close. They never picked up the phone when I called (always during working hours), in voicemails I specified that I was not able to pick up my phone until after 2:00pm, they always returned my ph calls in the morning. They eneded up closing my acct and sending my balance to the state of corse from ($300 I only received $90)...my experience with this financial institution was the worst. My advise, even consider opening an acct with them.

Absolutely horrible customer service horrible follow through we have been trying to get a payoff letter for my mother's mortgage for a week and a half every time we talk to someone we get a different story a week and a half later we still don't have a payoff letter not one dime will be paid to this account because we are waiting for a payoff letter when you send it you'll get the full amount

Came in to create a checking account and request a debit card. The nice lady at the desk said it would take 5-10 business days for me to get it. That was at the end of July. It's August 31. Where it at? I can barely access my account online. I'm planning on taking all of my money out and putting it somewhere else because this is just not worth my time.

$25 dollars to dispute a charge, $10 for money transfers...very disgusted with this credit union. Not recommended!! Customer service is a total waste of time ! If zero stars was an option they definitely would have received it!

The only reason I gave 2 stars was for early direct deposit. They charge $10 to change your card if u got married. I'm thinking king about leaving....real soon

I put in an application for a car loan on December 19, 2014 was charged a $25 fee and haven't heard ANYTHING from them since then. Today is January 22, 2015...

Rarely get a call back . Give wrong extension numbers . The only way to get answers is go there personally . One would definitely like to speak with someone , when it' about fraud with your ATM card . They either need to hire more people to answer phones or retrain the ones they have .

The most dumbest people, rude and ignorant peasants