Chase Bank W 95th St, Evergreen Park

I went in because I needed to gather more information about an old account. Manuel R, a personal banker, was so professional and helpful. He followed up with me the following week to ensure I had all the information I needed. Excellent customer service. The gentleman that greeted customers upon entered (forgot his name) was so welcoming and kind. Great experience at this location!

Try to sit down with a banker for information about opening a credit card with them, was ignored by banker and just handed a few sheets with the information on there. Try to set and an appointment the next day, set it, and then get a email about my appointment being canceled right after I left the place. I’ve been with Chase for almost 10 years and I have never been treated like this from any branch, the other branch all wanted to help, but this branch seems like they don’t care….avoid doing business here if at all possible. Ps. Should be zero stars if I had the option.

This was very horrible experience i had to take off work - then when i did everything they asked - there was confusion on my account the whole day - they treated my husband weird (the security guard ) because he was upset big waste of time for my family i hope there services are going to get better

Poor customer service. This branch does not answer phone calls. They will literally pick up the call and hang it up without saying a word. This is rude and unethical.

Good bank and so smart systems

Ok location, which I live extremely close to, but very slow drive through. Exceedingly slow. So I try to use the automated drive through, but it obviously has limitations. Helpful, friendly staff, but don't go here in any time of rush.

Definitely a far better chase than the location closer to Western the workers are very helpful and excellent customer service

This is the only branch I have used for seven years. Never had a bad experience.

They take a long time to get through the line but they're nice people

In todays Covid 19 times way of doing business now the appearance was ok!