Barbara Smith - Mortgage Loan Officer; First American Bank W 87th St, Evergreen Park

Background: worked with Ms. B Smith for a purchase on a condo. Review: She NAILED her performance with advice, information, and clarity. She provided useful information for savings, tips on closing costs, and much more. The best part is she was available nearly 24/7, it got to a point I felt I was asking too many questions! But she was right there ready to help and provide help. Truthfully, she was a solid piece to the purchasing puzzle and I'm happy to have worked with her.

Barbara made my mortgage application process super easy! This was my first time buying a home and she was readily available to answer any questions I had!

Barb was great to work with. We needed a pre-approval quickly before COVID blew up in Illinois at the end of March as our previous one from chase bank was expired/more than 6 months old. She was able to secure us one on a Sunday night so we could submit our offer the next morning. Throughout the process, she would consistently check in through text and emails. She would answer any questions we may have had at the time. Organized and clear in communication. Made the home buying process a breeze. Her colleague, Syed, collected and communicated all of the documents we needed and provided more time for each one needed. Can’t recommend Barb enough!

Restored faith!! I had a great experience with Barb and First American! She responded right away to my inquiry, kept in contact, did what she asserted, made sure we locked at the right moment and closed the deal on time. Why can't everyone do that?? Do yourself a favor and give Barb a call!

Barb helped us with the purchase of a new home and two refinances. She quickly responded to ALL our questions each time. She is very patient and honest and has been a pleasure to work with.

Barb was very easy to work with. She answered all my questions in ways that made it easy for me to understand. If I called and she wasn't available, she always got back to me in a timely fashion. It felt like I working with a friend

I recently refinanced my apartment building with Barbara and was very pleased with the professionalism and attention I received. My son then purchased a condominium and Barbara got the job done quickly for him. I will be sending everyone to her from now on.

Barbara was available and helpful throughout the entire refi- process. She responded quickly to questions, and provided appropriate guidance along the way. She helped to make the process of our refi- smooth and stress free.

Barb, Thanks you sooo very much for all of your Help you are fantastic, I appreciate everything you did for me , I cldn't of done anything w out you, I'm so glad I was able to get contacted to you you work miracles for people Thank you Soo very much I can't tell you enough, God Bless you n Thank you for having the career you chose your perfect fit. Have a terrific n safe summer an enjoy ur family at home n at work. Love, Kathy Gruden

Mrs B Smith was very helpful during the loan process, made things a lot easier to get the loan,