Ray Catena INFINITI of Bridgewater US, Bridgewater Township

I was in the market for a CPO infiniti QX80, and was shopping around at a couple dealerships. Eventually, I ended up buying my car here because Ben Chen was a patient and knowledgable salesperson and he helped me a lot during the process. Ben went above and beyond to help me get the best offer of the vehicle, and their manager, Mark Hernandez, kept his promises to his customers. This is the third Infiniti I've purchased from Ray Catena (two from Edison), and I'm quite satisfied with their customer service and overall price.

This review is long overdue, and my apologies for the delay to Mark and Charles over at Infiniti of Bridgewater who worked hand-in-hand with us during our lease experience last December 2012. Having leased numerous vehicles before, I have a general cynicism for car dealerships as the uninformed tend to "get the treatment" - meaning if you don't know how to negotiate or know your #s, you'll get taken advantage of. Simply put, Ray Catena Infiniti of Bridgewater restored my faith in the car-leasing process. Mark Hernandez was our point of contact and exemplified what we look for in a dealer: -Quick response to inquiries (over email and the phone) -Honesty and flexibility -Genuine interest in your needs and constraints -Thinking two steps ahead and getting things done before we have to ask Mark initially fielded our lease inquiry via email and after a few interactions, I walked into Infiniti of Bridgewater with a clear idea of what I would be signing. The process from the initial email inquiry to when I walked out with car keys in hand was executed perfectly by Mark & Charles. No surprises whatsoever, unlike many other dealerships. They made us feel right at home and Mark even stayed with us 2 hours past business hours to close the deal. Talk about customer service! For those interested in purchasing or leasing an Infiniti, look no further than Mark and Charles at Ray Catena Infiniti of Bridgewater. We give them our highest recommendation and WILL be repeat customers once our lease ends.

Easiest and most positive car buying experience we've ever had. The customer-service orientation is clear from the first to the last person you deal with. We would highly recommend this dealership and have already referred a friend.

The folks here are truly nice, accommodating and courteous. Very professional in getting you in and out quickly as well as solving any car issues. Of course I will return.

Ronnie and Charles are the best! We've gotten several vehicles over the past few years and the experience is perfect every time. They are professional yet super friendly and super efficient!

Good buying experience, no hidden fees, straight forward, the sales man I delt with was great not pushy or over bearing and the rest of the staff was really nice and helpful.

One of the best dealership in town, great people working there. Sales/Service and shop/parts guys are all very helpful and advise you exactly right thing. Very friendly atmosphere.

Excellent deal on my QX60 and no hassle, no time waste purchase experience which should be the guideline for every other luxury car dealership in NJ. Kudos to Roy and Mark. Highly recommended

Impressed as soon as I walked into the showroom. Service, price and product knowledge were the best I have ever experienced. The whole buying process was quick, easy and very comfortable. The showroom, lounge and service areas were all spotless. Completely satisfied.

Carmine is wonderful! He was extremely patient, understanding and so helpful with each step of the car buying process! We thoroughly enjoyed this experience thanks to his support and knowledge! He treated us like family from the first test drive! 5 Stars all the way!! We would highly recommend Carmine and this team! Just Excellent. Thank you!!!