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Nutmeg State Financial Credit Union Broad St, Manchester

3.8
(10)Loan Agency
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270 Broad St, Manchester, CT 06040

(860) 513-5000

http://www.nutmegstatefcu.org/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–6PM
  • Friday9AM–5PM
CLOSED
    Nutmeg State Financial Credit Union 01
    Nutmeg State Financial Credit Union 01
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    Reviews

    3.8/5.010 Reviews

    C

    Christian Doll
    5

    I am amending my review. I was contacted by the branch supervisor, Brian, and we had a nice conversation about members, employees, and banking in general. He made me confident that happy members are his goal. I felt like he heard my concerns and was able to use them constructively to prevent this issue from reoccurring in the future. He has a genuine compassion for what he does. For posterior reasons I will be leaving up my un-amended review below so other members and future members can decide for themselves how they choose to view this branch. I was personally surprised that I was contacted and I took that into consideration of my amended review. I don't think I can say national banks would have done the same. Original review______________________________ There is a woman who works there who is downright rude. I had an insurance payout for some damage to my home. The check took 7 business days to clear. I had the audacity to ask why it took so long and was greeted with rude service. Since when are members questions suddenly an annoyance? This isn't customer service. This is: I make the rules and you cannot know why. A sad excuse for service. I only give 2 stars because there is an older gentleman who works here who is awesome. He treats me as a person, not a number on a screen.

    Response from the owner

    We apologize for the experience that you had at our Manchester location. We are going to reach out to you and help make this right. We hope to serve you better during your next visit.

    f

    fordaydreams
    5

    We saw the commercials on TV. Loved the ads they were humorous and what they said about the acct terms sounded good. We came in and staff (branch mgr and head teller) were very helpful and knowledgeable. They answered all our questions and helped us get the right products for our needs. And they even offer popcorn in the lobby. Nutmeg State is a great credit union. I recommend it to everyone.

    J

    Jo Ren
    5

    We have been banking here for 6 years and just love it. We recently got a mortgage pre-approval from Nutmeg and found out we qualified for 1% interest less then what Bank of America was giving us!! A whole percent! We couldn’t believe it. Highly recommend!

    Response from the owner

    Thanks for the great review! We're happy to serve you and your family.

    D

    Deborah Shaw
    5

    Any problems I have had they helped. Very polite, always smiling, and I love it when they're very quick with any questions you have. I'd like to thank you the entire team there for making nutmeg Credit Union one of the best credit union ever dealt with.😁

    Response from the owner

    Thank you for choosing to bank with us Deborah! We are glad you're having a good experience and look forward to continue to serve you!

    j

    johnathon Li Grimaldi-Doolittle
    5

    About a week ago I had an unfortunate experience and came to the Manchester nutmeg just a minute after their closing time. It was raining and I had my son with me, so I was a bit more frustrated that the facility had just closed. I was contacted by Nutmeg who heard about my frustrations and were empathetic of my situation but also reminded me of their strict policies. So at the same time I was impressed because I have always experienced a safe, strict system with nutmeg and that's why I bank with them. I've never had identity theft or issues with their service. I think they are the best bank out there to be blunt. So if your looking for the all around experience of safety, security, convenience and humanity, chose Nutmeg Federal credit Union.

    Response from the owner

    Hi Johnathon, I know we already reached out to you on Saturday, but we wanted to make sure we responded on here to once again apologize for your experience. We value our relationship with you and hope we can continue to serve you in the future.

    P

    Paul Devanna
    5

    Best service ever! Teller had to get manager and Olga was very helpful and to the point. She took care of everything quickly and explained everything as she went. I will recommend this bank to all my friends, great staff, love the free popcorn too!

    R

    Rootsgal
    4

    The Glastonbury office is my favorite. Everything has improved somewhat. The regular employees from years ago, are a pleasure & more consistent when it comes to service. I have been a customer for over 30 years, and I had an "issue", with someone in a specific department. He was unreasonable and when it was resolved, there was no apology. The documentation was clear~

    A

    Arne Olsen
    1

    Traveling from Long Island and stopped at affiliated credit union to use ATM or cash personal check-was told I could not cash check and to use the ATM in the back. Noticed cars driving up and immediately leaving. Drove up and screen stated ATM inoperative. Went back into branch and told them about ATM. They seemed oblivious to the inoperative facility and was directed to American Eagle who also had one inoperative ATM.😒😒😒

    Response from the owner

    We apologize for the experience that you had with our ATM and staff service. Sounds like there was a temporary network issue with ATMs in the area during your visit. We hope to serve you better during your next visit.

    D

    Donald Allen
    1

    Terrible to deal with. You cant get through you have to listed to a long recording then guess an extension to then wait for the phone to be picked up. I asked for an extension for next time I called and they wouldn't give it to me. One of my employees tried to cash a check they said it would not go through (more than sufficient funds in the account) hit him with a fee then refused to talk to me about it.

    D

    Dan Pennington
    5

    Best bank I have ever used for business or personally! Great rates! Friendly personal service! Willingness to lend! We love Nutmeg SFCU!

    Personal loan Providers Nearby in Manchester

    FAQs

    • 1. How to Make Contact with Nutmeg State Financial Credit Union?

      You can reach them at (860) 513-5000 or visit their website and fill out the online form.
    • 3. How Can I Get a Loan from Nutmeg State Financial Credit Union?

      To get loans from Nutmeg State Financial Credit Union, you can fill out the online form on their website or go and visit the store. You are likely to go there with your vehicle when getting car title loans. Browse through our website to learn more information about online auto title loans.
    • 5. What to Do When I Fail to Repay My Loan?

      Failure to repay a loan will result in negative impact on your credit. Make Contact with your lender if you can not make a loan repayment.
    • 2. Where Is Nutmeg State Financial Credit Union?

      Their store is located at 270 Broad St, Manchester, CT 06040. Open a Maps app and get driving direction to Nutmeg State Financial Credit Union.
    • 4. Is Nutmeg State Financial Credit Union an Agency or a Lender?

      Nutmeg State Financial Credit Union is a Credit union helping you deal with money worries. Click here to get personal loans with low interest rates for a variety of purpose.
    • 6. Does Nutmeg State Financial Credit Union Offer Loans for People Who Have Bad Credit?

      Yes. You can still get loans with Nutmeg State Financial Credit Union even with bad credit scores. It is also available to get personal installment loans with bad credit through our website. You can also obtain more details about personal installment loans through us!