Frank's Auto Credit Buy Here Pay Here Broad St, Manchester

I worked with Bruce. The process was quick and easy. No hassles or hidden fees. I was able to leave with the keys to my new vehicle within a few hours.

Best place ever. Franks is the best. There's no comparison. There better than anyone out there. Every one else is fake. They made my experience a great one. They are professional and i got the car of my dreams. Any problems i had they worked hard for me to turn it around. I am in a quality car and i no i have Frank's by my side. I can't thank them enough for making my dreams come true.

Amazing customer service!! Very satisfied with my car thank you once again Bruce really appreciate it. Outstanding serivce.

Please have a mechanic check vehicles before purchasing. Especially if you have a family. They were fortunate enough to give me back my deposit. But, it’s just unacceptable for a vehicle to break down on my family 4 times in under 3 months. Your never going to get a perfect vehicle but I wouldn’t recommend them to anyone. Also, Customer service is key. The manager was a little cold towards my family. Guess you can’t always expect to be treated fairly.

I'm going to suggest something to these predatory car dealers. AND CONNECTICUT HAS STOPPED PAY DAY LOANS BUT YOUR STILL OPEN..PLEASE READ..... First you are making matters worse for the buyer charging an interest rate that doubles in the car loan. These poor people between payments and the insurance with collision its astronomical. THEN you tell them they can't afford a car over a certain price but then your interest rate definitely brings them up to a new car loan for a used car that is definitely ready for part replacement This is where the loan becomes a problem MAINTENANCE VERSES PAYING A LOAN Because they need to get to their JOB TO MAKE PAYMENTS ON a CAR that YOU SAID THEY CAN AFFORD ..THIS IS PREDATORY LENDING IN CONNECTICUT

I bought a car in nov 2018. It recently had a starter problem. Franks fixed it and gave me a great deal on the cost of the repair. They were very nice and got it fixed as fast as they could. I really appreciate it.

Great bunch of guys! I have terrible credit due to a recent bankruptcy but they were still able to get me financed with a minimal down payment and with better terms then so-called "legit" dealers. Had one small issue with the battery but it was replaced promptly no questions asked and approx 5000 miles in my Honda Fit is otherwise doing just fine. Having said all that I do have one caveat. The most important part of buying any used car from anyone is the car you choose to buy. Not only the specific car but the brand and model too. Do your homework beforehand and you'll likely do fine!

Car broke down while driving two times in the summer while it was 92 degrees outside ! Called tow truck because Franks said they can’t do anything about it or even help me my insurance came and they said the car had water damage and they had to total it out because the damage was to much how!!!? If the car wasn’t even 3 months old. Smh thank God for insurance! Never again! Please please please people just save up for a better car these people don’t care if you have family or not they will selling u cars that brake down

Great customer service! Been with them for a while .. I strongly recommend ppl to get their cars with Frank's you won't regret it.

I always get awesome customer service for 3 plus years! Just got into a new minivan today,and it was so easy!