North State Bank Blue Ridge Rd, Raleigh

I'm an entrepreneur and business owner for over 20 years and recently moved my business to North State Bank in 2020. I've worked with many banks over the years, but I have never experienced better service than I receive from North State Bank. Getting through SBA loan processes and other banking needs during the COVID-19 pandemic was handled on a very personal level, with outstanding service and attention to every detail. Everyone that we've worked with at North State Bank has been outstanding and I greatly value their partnership in helping my business.

I would suggest looking to other banks to work with. On a lending front, they were unable to be competitive with other lenders in the area on rate, which led me to other borrowing choices. On a banking front, their sign-up process is archaic/manual and requires more personal information disclosure than is normal from my experience in the market or appropriate in my opinion. Ultimately, with so many choices in banking, I can’t recommend North State as they have been consistently subpar in my interactions with them.