Midwest Community Bank N Perryville Rd, Rockford

Stacy and Amy were very thorough and on point throughout our entire home purchase transaction. It was a pleasure doing business with them.

Buying a home is a very stressful thing to do. Jason Naill is definitely the best person we have every used! I had so many questions and he was there for us every step of the way. Could not ask for a better experience! Highly recommended as Jason and Midwest Community Bank will not let you down!! The Appelgren family

I have had the worst experience with this bank than ever before. If there is an option I could give them Zero. I applied for mortgage with them and then started the process by gathering the documents. I answered all their questions for documents and submitted all paperwork. They came back to me and ask for the same documents that I already submitted and I had to repeat myself many times. Got the final approval and mortgage commitment letter and I signed all closing documents just a day before the closing date. Stacy Jones called me and told to find different lender because my wife lived overseas and she is not able to sign the power of attorney here in the United States.Even though based on Stacy Jones suggestion I had the power of attorney notarized through US virtual notary and I sent it to her two weeks before the closing date and she told she she will get back to me within two days to see if they accept the notarized documents or not. She didn’t tell me that until a day before closing after I signed all paperwork and closing documents. She said I need to find different lender because the bank didn’t accept the virtual notarized documents even though I did it based on her suggestion. DO not Waste your time here. She caused me and my wife of a lot of pain and depression.

My husband and I have had a wonderful experience with Midwest Community Bank, specifically with Frank Valentine and his team who have helped us with our lending process. The process went very smooth and they worked extremely hard to meet our closing time! If you're thinking of doing business with Midwest, go ahead and do it already!

Stacy Jones and her team were such a pleasure to work with for a mortgage loan. Very helpful and never seemed bothered by our questions. Highly recommend her for any of your loan needs.

My Fiancée and I went and saw Jason to get a mortgage loan, He was so hopeful! We thought man this is a great bank...well they me be a great bank still but I do not Recommend Audrey Thomas to open up a bank account with! It was a long process that usually should take a hour at the most we were there for like 2-3 hours. Then they denied my fiancée on the account and called my fiancée saying she can’t be on the account. I drive there to close the account because we wanted a joint account for Audrey to tell me my fiancée could be on the account!...so I drive all the way across Rockford to fine out everything was fine but told us my fiancée could get on the account. Fast forward a week my first direct deposit goes in..we are still waiting for our debit cards we go withdraw the money because we buy a couch...next thing we know Audrey Thomas CLOSED the account after we withdrew the money because “corporate said She couldn’t be on the account” it’s like really WTF is going on here... no she’s off...yes she’s on...no she’s off..but I’m fine and you just go and close the Frickin account! Now we have to change our direct deposits again and open up a bank account somewhere else and hope my direct deposit works in time...otherwise it takes like a month to get a check from my work! Total BS...do not go to her.

Was referred by my bank to cash out refinance with them, they messed up my application by entering the wrong place of employment despite having more than 5 pay stubs from my employer. After their mistake they have yet to even respond to me. All this after my bank gifted them this opportunity and did all the leg work for them. Waste of time and energy.

Stacy and her team are the best hands down in the area. If you are writing a bad review about them you are likely not qualified for a mortgage!

Stacy Jones and Stacy Como are absolutely amazing we just closed on our first home .I recommend them highly they are very strong and tough and will get things done because of them getting things done the underwriter didn't need much because they were on top of it!!

Have dealt with them for 12 years and they have always been great. Would definitely recommend.