MembersAlliance Credit Union Olde Creek Rd, Rockford

I've been looking for a car for some time now and was struggling to find a place to give me a good rate for an auto loan while also being within my monthly budget and people kept telling me go to a credit union. I met with Gianna Mayer and she was able to assist me and she went above and beyond because it was also my first auto loan so I didn't know too much with what was involved. Thank you so much!

Krystie and Gianna were great to work with really help me understand my loan and we’re really nice highly recommend and I’ll definitely be getting ahold of them for any future loans

My wife and I worked with Kasey Arney on purchasing our new Vehicle! She was an amazing person to work with. She made the process so stress free. I would highly recommend her to anybody that is looking for a car loan!

Gianna helped me recently refinance my car and save a bunch of money, she was so helpful through out the whole process while being sweet ,generous ,and kind she mad me feel important and like family I’m so glad that she was there to help me out with so much of it all

I made an appointment to apply for a loan 01/07/2021. I had the expectations that anybody would (refusal, bad credit, etc.), but when I was working with Kasey, she was able to give me the best news I've had in a long time. Not only was I approved, but I received lower monthly payments, better interest and terms than my previous loan. Kasey was an absolute pleasure to work with, and I would highly recommend seeing her about any loans you might need.

I just recently had insurance questions on my car loan with you guys, I received a letter in the mail that I didn’t really understand. Thanks to Gianna I now understand and was able to resolve the issue!

I have been banking with Membersalliance for a few years now and over the last year or so I have been working with Gianna on re-building my credit. She is very thorough in the process and very time efficient. I definitely recommend Membersalliance!

My wife and I had the pleasure of working with two fantastic loan officers over the last couple of months. A shout out to Sarah Hoekstra on our house refinance. The second goes out to Kasey Arney who helped us secure funds for home upgrades. These ladies went above and beyond to make the loan experience quick and painless. They are a true asset to MACU and anyone who has the pleasure of doing business with them. Thanks again ladies!!

Thank you Gianna Mayer.... Our loan process for a new car went very easy and I especially appreciated the work you put in upfront to ensure we had the lowest possible rate without my prompting. You were extremely courteous and communicated everything along the way. Thank you again!!

Gianna Apel, Lead Loan Officer, was very helpful and great to work with.