GTE Financial Credit Union Center Oak Dr, Tampa

Thank you Barbara and Gabino for always being informative, professional, prompt and kind.

After 20+ years as a member I've finally had enough. In my 20+ years I've had a handful of charges I've disputed and every time has been a nightmare. They started charging fees on my checking account. They have disabled my kid's savings account multiple times due to inactivity (they are kids, they have no income).Have been turned down for multiple loans with an 800+ credit score. I'm going to give Suncoast a try and hopefully the experience is much better.

I worked with Melissa, she was very helpful with opening a new account yesterday. Very friendly.

I went here after having problems with my new card that I received in the mail. My card kept getting declined and the phone services weren't helping at all. So I decided to try and see if the problem could be fixed by going to the place instead. I was helped by a wonderful and very polite girl named Jessica, and she was a huge help to me. She was very nice and fixed the problem in not even 5 minutes. And I went in pretty frustrated, but walked out fully satisfied. Thanks, GTE!

ReviewsPhotosAbout Google review summary 2.4 (23) Google reviews All phone 3 Sort by Most relevant Newest Highest Lowest Chelle Rose Chelle Rose 8 reviews a minute agoNEW Why is 0 not an option? Love the people at this location! Wish they could do more teller type/customer relations things. The onscreen system is simply awful. You wait in line, to get to the onscreen. Then once at the onscreen, you wait in line to get a teller. So, you wait in line...to wait in line. Not the most efficient. Then you get a teller who has audio problems. Super great. All while actual people in the building could be helping you, but you have to use the onscreen. The teller then has to leave the screen to ask her supervisor questions....here comes the waiting game again. Once audio problems are resolved and common questions are answered, now there are technical issues. Waiting game, yay! What should be simple and personal is now convoluted and distant. I get that onscreen cuts costs for GTE, but at what price? GTE doesn't pay the price....members pay the price for overly long wait times and poor quality. Its disappointing. Gone are the days of knowing the people in your bank!

Melissa was outstanding great customer service!!

This was the best experience I have ever had with refinancing a vehicle. Melissa Was amazing .

Literally so over banking here . I do not like to go inside the bank unless I have to . Yet like every other time the drive up or walk up ATM is not working or not accepting cash . Well today I went inside to cash a check and of course the one on screen atm is updating so could not be used and theres like 10 of us in line waiting to use one ATM just so frustrating. The bank should be quick and convenient .

Great experience AAAAAA+++++++++best bank in Wesley Chapel. They answer all my questions. I recommend GTE in Wesley Chapel

Ben helped us out and was very nice, very painless experience 👍