Associated Bank Town Centre Dr, Eagan

We thought we got caught up in a scam but the great security measures at Associated Bank may have blocked it. Mike the Assistant Manager was very helpful in closing out our 25+ year old checking account and opening a new account.

Visited the location and spoke to the assistant manager Jacqueline last Saturday with 2 issues. Neither she was able to help with and needed to contact the branch manager for 1 issue and get her opinion and the back office for the other issue. She said she would follow up with me Monday as the 1 issue was time sensitive (I needed a letter from the bank verifying my account for another lender). Never heard a word. Called her left 3 voicemails this week. Called the branch manager and left a voicemail. Called the branch and they said I needed to talk to either of them but they were both busy and I was put into voicemail. It's no Friday and no reply to my multiple emails or phone calls. If this isn't handled today my other lender I'm working with will cancel the transaction. WORST BANK EVER!!! This location is worthless.

Was here yesterday 10/28/2020. Jackie was very helpful and gave great info in regards to money transfer and simply made life easier. Sadly, she's only here briefly at this location. Thanks Jackie!

Fantastic customer service at the Eagan location of associated Bank. They We’re extremely responsive and very helpful cheers

They are always quick to handle issues, their automated phone system gets stright to the point. The people who help you on the phone are local

Worst bank. Held my check and closed my account with out any notice. Now I have no money and no one there can help me.