Home > Personal Loans Near Me > New Mexico > Los Alamos > Zia Credit Union

Zia Credit Union Central Ave, Los Alamos

3.2
(10)Loan Agency
Apply Now

1001 Central Ave, Los Alamos, NM 87544, United States

+1 505-662-4671

https://www.ziacu.org/

  • SaturdayClosed
  • SundayClosed
  • Monday8:30AM–5PM
  • Tuesday10AM–5PM
  • Wednesday8:30AM–5PM
  • Thursday8:30AM–5PM
  • Friday8AM–6PM
CLOSED
    Zia Credit Union 01
    Zia Credit Union 01
    Zia Credit Union 02
    Zia Credit Union 03
    Zia Credit Union 04
    default img
    default img
    default img
    Find Personal Loans Near Me

    Apply for Your Loan with in Minutes!

    Personal Loans Near Me In Los Alamos of New Mexico(NM)

    Loan Amount

    $1000
    GET STARTED NOW!
    • Bad Credit OK

    • Easy Requirements

    • Instant Funding

    • High Approval Rates

    • Bank-Level Security Encryption

    • Reputable Lender Network

    Reviews

    3.2/5.010 Reviews

    A

    Alec Harrison-Little
    1

    Zia Credit Union has been the worst banking experience we have ever had. We have constant issues with this bank. Several months ago, my card was declined because they were having issues with their network. There were no public announcements about this or apologies. I had to physically go into the branch to find out what the issue was. Most recently, my boyfriend’s personal account was compromised. The baking representative said she would cancel his card and order him a new one. Almost a month later and still no card, so he calls them. They say that they will order him a new card since they didn’t order one for him when they said they would. It turns out that now, they canceled his card for our joint account instead of ordering a new card for his personal account, so now he is unable to access money in either account and is stuck using his credit card. These are only two examples of issues we’ve had in the past four years we’ve been members. Not being able to access money is the last straw for us.

    Response from the owner

    Alec, we'd like to sincerely apologize for any inconvenience you may have encountered during your time as a member of Zia Credit Union. We strive for nothing but complete satisfaction. That's why we are so troubled by the contents of your review. We'd like the opportunity to make things right. Our Call Center Manager, Cynthia, will reach out directly so that we may discuss your issues further. Once again, we apologize.

    J

    Jacki Archuleta
    3

    I always seem to have a problem with the branch in Los Alamos, New Mexico. Employees are usually really unprofessional. I usually try to avoid going to the branch in Los Alamos, unless I really have to and each time I have has been a bad experience for myself. I gave a 3 star because the Española branch has always been a great experience for me. Los Alamos can do a little better on customer service in my opinion. I understand we are tough times right now & no one wants to work but that’s not an excuse to treat customers poorly. Hopefully the customer service will improve in Los Alamos!.

    Response from the owner

    Jacki, thank you for taking the time to leave us a review. It is reviews from members like you who allow us to learn and grow. First, thank you for your kind words regarding our Española branch. However, we are sorry to hear you have experienced difficulties with our Los Alamos branch. We strive for total member satisfaction, and so we apologize that we were not able to deliver on that front.

    C

    Crystal Gonzales
    5

    Zia CU has always been wonderful. Myself and many members of my family have accounts with Zia and they have always been very helpful and prompt in assisting us. I have banked with DNCU, BofA, and Wells Fargo and in my opinion Zia has been the best and that is why we have maintained a banking relationship with them and cut ties with all the others.

    Response from the owner

    Crystal, thank you so much for your kind words. We are thrilled that we have been able to maintain our relationship with you.

    J

    Jonah Miller
    1

    Zia offers the Kasasa checking account, which has some nice incentives. However, I've been deeply disappointed and frustrated by how they respond to what I would call financial emergencies. When I lost my debit card, I couldn't get ahold of anyone who could freeze my account and send me a new one for 12 hours. There's no 24/7 hotline that I can call. I recently had the same experience when my credit card was denied. Did they make a mistake and freeze my account by accident? Did someone steal my number and I need a new card? I can't find out until tomorrow morning! It's totally unacceptable.

    Response from the owner

    Jonah, thank you for your feedback. We are sorry for any inconvenience you encountered during your interactions with Zia Credit Union. Feel free to give us a call at (800) 392-7629. We would like the opportunity to resolve any issues you may have had. Thank you.

    c

    cooper clifton
    1

    Worst banking experience I’ve had. Nearly an entire day spent, accounts opened and then boom. Last conversation ended with no one at the bank knowing what was going on. Ya, cancel everything please. Understandable why only one of the reviews with high marks offers commentary and the 1 star marks have truthful accounts from actual customer experiences. Highly recommend steering far from this place as possible.

    Response from the owner

    Cooper, we would like to apologize for any inconvenience you experienced while visiting our Credit Union. We would like the opportunity to make things right. Please call us at (800) 392-7629. We look forward to hearing from you.

    J

    Jean Gindreau
    3

    I opened a checking and savings account with ZCU because of their interest rates 1.5% for checking and 3% for savings. My last statement shows that they have cut these rates by 50%. Besides this, they are a fine credit union.

    Response from the owner

    Thank you for your review, Jean!

    G

    Gerald Roybal
    5

    One of the best decisions of the Board Of Directors is hiring Dwayne Herrera as CEO. He is very qualified and brings a wealth of experience to Zia CU.

    Response from the owner

    Gerald, thank you so much! We are glad to have Dwayne as well. Thank you for your kind words.

    J

    Joe Dee Hoisington
    5

    I have been with Zia since I moved here in the eighties. I have had nothing but wonderful experiences with staff and their products. I can't seeing being with anyone else. Thanks, Dee

    I

    Irene Martinez
    1

    Good Morining, I have tried twice to stop the mailing of my bank statements and to get them online please help

    Response from the owner

    Irene, we are so sorry that you have been experiencing this issue! Have you taken a look at this page? https://www.ziacu.org/estatements

    M

    Manuel Franco
    1

    Terrible customer service. Call ZIA and it is impossible to talk to a human, only automated responses.

    Response from the owner

    Manuel, we apologize for the experience you had. We have been testing out a new automated menu in our call center, with the goal of getting callers to the correct department more quickly. Unfortunately, it seems we didn’t quite get it right. We have taken your feedback and have already adjusted accordingly. We would like to make sure you get to the right person to talk to. Please email [email protected] with how to contact you, and we would be happy to get you directly in touch with someone who can help you.

    Personal loan Providers Nearby in Los Alamos

    • Personal Loans
    • Payday Loans
    • Title Loans

    FAQs

    • 1. How Can I Connect Zia Credit Union?

      In order to connect them for loans, you can dial this phone number +1 505-662-4671, or you can direclty find yourself online loans. If you need any loans like bad credit personal loans, you can click here, which will be faster.
    • 3. How Can I Take Out a Loan at Zia Credit Union?

      The most efficient way is to complete their online form on their website. For your need of payday loans online, simply visit our website to find further information.
    • 5. What Should I Do I Cannot Repay The Loan On Time?

      The best way is to talk with your lender at first and find out a solution for both parties.
    • 2. Where To Find Zia Credit Union?

      Zia Credit Union is located at 1001 Central Ave, Los Alamos, NM 87544, United States. If you wan to visit them on the spot, simply use the map to discover a way to get there.
    • 4. Is Zia Credit Union an Agency? Or a Lender?

      Zia Credit Union is a Credit union. Or you can directly find CocoLoan, which is an online lending agency, can help you establish connections with 100+ lenders to get multiple loan options like installment loans for bad credit, browse this page to find out more.
    • 6. Can Zia Credit Union Provide Title Loans?

      Sure. You can get title loans online when clicking here.