Wolfchase Toyota N Germantown Pkwy, Cordova

Bought my 2019 highlander from this location. The guy told me I just needed to download an app and I would have remote start. After I purchased the car and downloaded the app I found out my car was not compatible. LIAR!!

Service advisor Alvin very helpful. Great service in and out in a timely manner. Like the setup for waiting area due to covid 19.

I was in the market to lease a car, and had looked around Memphis at Ford, Hyundai, Mazda and others. All of the dealers mentioned were friendly; however, despite being near the end of the year, none of those were too keen to try and make a deal work. I walked in to Wolfchase Toyota planning only to look and price some different cars. I met Antionette immediately upon walking in, and from the moment I introduced myself, a smile never left her face. She was so helpful even knowing up front I would probably not be making any decision that day. She was happy to help in any way possible. I was about to leave and continue my shopping at Honda and a few other places, when she came out and sat me down to show me a final deal they had worked out. The deal was too good to pass up. Despite knowing my budget and what I was looking for, no other dealer in the area that I visited tried to keep me from leaving by giving a better deal than what was immediately shown. Wolfchase Toyota did. In addition, Wolfchase Toyota offered me more than any other dealership for my trade-in. Finally, Antionette continued to search for discounts and deals that could make it even more affordable for me. This was without me even asking for it. I was so impressed with Antionette's attitude throughout the whole process - she really showed me that she cared and wanted me to walk out happy. Overall, I can do nothing but wholeheartedly recommend Antionette to any one looking to lease or purchase a car in the Memphis Area. You WILL NOT be disappointed.

Mr Amar Bajwa in Sales and Mr Zach Ginn in Service department are the best when it comes to customer service. I always buy my autos from Wolfchase Toyota because of Amar Bajwa, Not only he has great knowledge but the way he explains features of different vehicles is amazing. I will highly recommend Wolfchase to my family and friends.

Our experience with Jake Hughes was definitely 5+ stars! He was extremely personable and knows his business. Next time we are looking for a car we will come to Wofchase Toyota and find Jake. We have recommended Jake and the dealership to several friends.

Terrible customer service across the board. Especially in the finance department, all I heard was the man brag about what he has, sorry but I don't care what kind of car or house you have. And the women had the BIGGEST attitude, when I told her I wanted to think about purchasing the car she rolled her eyes and said that I couldn't do it! Um, just because I test drove a car DOES NOT mean that I HAVE to purchase it. DO NOT PURCHASE A CAR FROM HERE, they will try to rip you off any chance that they get! Also I traded in my car (that I drove in ny for 5 years, and had terrible rust underneath from salt damage/snow damage) and was leaking has when you pump, and they sold it the same week for $8500! I feel sorry for the poor person who purchased it!

Great place to buy a vehicle. Jit worked with me is a great person, professional person. I highly recommend going here!

I took my cerifided Tacoma that I bought last December for my final free service. I was told oil change,tire rotation and multi-point inspection. I was later told that my tires would not be rotated at this time, unless paid for out of pocket. When discussing what was found, I asked when the tires should be rotated, I was told every 5000 miles, so why weren't they rotated at this time. I was also told I was close to needing front brakes, after only putting 12000 miles on a certified vehicle.....I guess certified doesn't mean much at Wolfchase Toyota.

Richard Hatley was very patient with my very first purchase of brand new car but don't EVER take it easy and let your guard down. I have put my trust on him to sign off the quote to move forward to the finance dept but guess what that is how the tricks done. Simple move-over from retail markdown to the Toyota finance rebate which I was NEVER told it is conditional. Just one overlook ends up with $500 more out of pocket. I think it is a shame that Wolfchase Toyota criticize other Toyota dealer running aggressive ads while you cannot honor your price as advertised. I was expecting to pay as they listed on their website and run through the credit application within a couple hours but it took almost 6 hours to get things done (9AM in 2:30PM out). I was expecting they could get the price right but I am not sure if that could ever happen.

This place full of ish!!! Find another Toyota place. 1. They act like their sales ppl are so busy to giving the Impression, they are moving cars at an alarming Rate. Please, Nobody was in the building. 2. Sales Lady immediately assumed that we were not serious & picked up on another customer while making us wait. "Don't talk to no one else" While she gave another customer that came after us all the attn. Sad, it was EOD for them. I'm sure he didn't get ish. 3. Do yourself a favor, go to another Toyota dealer if you are in the market. I took my business elsewhere. Good thing actually, I ended up at this location. I found a better deal due to poor salesmanship!!