Wintrust Mortgage Co Winthrop Ave, Indianapolis

Horrible Company - They manage my escrow and when I changed homeowner insurance providers they said to fax them my bill. I faxed the bill three times, I emailed it to them, I call weekly for updates... nothing. My home insurance bill has now been cancelled because of their incompetence. You need to change your name because you do not wintrust.

If ZERO stars were an option it would be one I would select. This company confuses the hell out of my husband and I. Our original mortgage was sold to them, we had no choice with landing with this company. From the very beginning they double dipped into our bank account each time our mortgage was due. First time we figured it was a mistake, but it has happened four times now! We have spoken with them and they tell us after several days it will be fixed but it keeps happening! If you are considering picking this company run in the other direction. Unless you like getting double charged! This place is a nightmare.

I have had no problem with my mortgage. The website could be more accessible by providing a link to view my current statement, and maybe be able to print it out.

The absolute worst company to work with. Not helpful with anything, completely rude when apeaking over the phone. They would completely receive ZERO stars if that were an option!