KeyBank N Meridian St, Indianapolis

I have to say . I have been with KeyBank for 10 years now, and every day they just get a little worse. They have closed most of there locations, and very limited ATM’s . I really am going to have to go to another bank that has more branches and better service. That’s just said , because they used to be a really good bank…… But KeyBank , you have to keep up with your customers. Or you lose them , that’s just the way it goes I guess..

Having a hard time understanding of why things take so long to clear with Keybank. I’ve been banking with Key for 10+ years. One day I have an available balance, then suddenly I’m hit with 9 overdrafts with cash still available. I’m taking my little pennies elsewhere.

I am very satisfied with the service at KeyBank at 9th and Meridian, the bank tellers there are very kind and helpful I have never had any problems with that bank.

Best bank in town! They're always kind and helpful. I had to add to my review. I removed one star because Jim, who says he's the lead teller always gives me issues. It's still the best bank in town, however, on my visit today, Jim tells me THEY won't be able to order anymore quarters for me since I only have a checking account. Last week when I requested quarters be ordered for me, there was no problem. So, Keybank Corporate, am I going to have to close my account or will you tell Jim he's wrong and to stop refusing my request?

They closed all these branches so now I have to drive from 30mins away. I have to close my account. I shudder to have to need to do bank stuff in person. The drive thru atm several times has crunched up my money and only spit part of it back out when making a deposit, then gives me a message suggesting it's done. I wait 5 mins and it opens up and spits out the rest. I am always putting in 100s, so...

It's a great bank that gives customers a lot of choices in how financial gain and financial independence are achieved.

The absolute worst bank experience ever. My boyfriend is on the plus side one day, and the next has 5 OVERDRAFT FEES! We will be closing this account as soon as possible. I would rather he go through a check cashing place than here. Bye, Felicia. He would be better off burning his check for warmth.

I was stranded in the pouring rain with a dead phone after my car has been towed unbeknownst to me. Ron Vardeman, an employee at the 930 N. Meridian Key Bank, offered and drove me to the towing company. He will never know how much that meant to me.

The back states it open until 5 however they closed the lobby early and waited in drive up for over 5 minutes for nothing they refused to service us due to being after 5... we wouldn't be here after 5 of you had the lobby open until 5 as you allegedly are scheduled! Bogus...

I always had a great experience with Key. My daughter has a savings Acct there. I just switched to regions because it’s closer to me