Wells Fargo Bank Jerome Ave, Bloomfield

The Bank Manager he is patient, efficient, knowledgeable and kind. He is a great listener, empathetic and diligent. Twice he helped me to resolve an issue una professional manner and made it seem effortless. We need more people like him serving the public. Thank you!

Gorgeous lady at the drive up ATM window was so kind and personable. Great forward face for the company — kind people like this deserve everything!! (She was working on 5/19/22, deserves a promotion!)

I was there 6 and half at that bank custer in that branch

I do not bank with WF but have mortgage which is being refinanced. Twice this week there were “online” issues with the process and I was sent to branch to overcome them. Was pleasantly surprised with how quickly I was attended to, how competent the reps were and they could not have been more courteous and helpful. There is still hope in a COVID world!

Good knowledge staff. Quick. Polite. Good Wellsfargo location!

Terrible customer services!! I arrive at the bank to add my fiancé to my account and two personal banker stand over there talking and one finally asked how can she helped. I answered we want to add him to my account and she respond she can’t now because she’s waiting for her appointment which is late 20 minutes, the other personal banker didn’t even said anything. My fiancé said how about since he is late you just add me quick and when he arrive you stop and we wait, she said now. We left and drove 20 minutes to Hartford branch it took the personal Banker 10 minutes to help us to add my fiancé to my account. Even the teller was very friendly and asked us how he can help us and he said please seat and wait and we will be help shortly

I currently don't have a bank account for certain reasons. So I went to this bank to cash my payroll check because it's issued through Wells Fargo. They said I needed 2 forms of ID. So I came back with driver's license, w2, payroll stubs, ORIGINAL BIRTH CERTIFICATE WITH RAISED STAMP!!!, other forms of mail, car registration... on and on. They said anyone can get this stuff and I need another form of ID like a debit, credit card, gun license... if I had those I wouldn't be in this situation to begin with. Wish you were this strict when someone actually stole my identity two separate times.

Ok. ATM available outside and plenty of parking

I had went in the other day, and at first I was really upset upon arrival. You must make an appointment online, but thankfully I caught someone going out and was curious because I wasn’t gonna drive an hour for nothing I needed my card fixed. A kind bank teller by the name of Daniel helped me even a little after close, he was phenomenal.

I was there 6 and half at that bank custer in that branch