VyStar Credit Union Blanding Blvd, Orange Park

VyStar can do no wrong, that's why they are slammed all the time with members. Over the 🔝 with customer services-if an employee was ever having a bad day you wouldn't be able to tell! Feel like I'm coming home when I visit my branch. 1 big happy family.

Been a member with VyStar since I was a freshman in high school. And I got to say I never regretted joining them. Great customer service and friendly environments. I highly recommend anyone to join VyStar

Go there and ask for Haleigh Mickler and she will take care of you! 5/5 best employee there!

shout out to the best Vystar employee in the world Jose Tavarez.

Shawn Zacker was so much help she is top notch at what she does!

Worst customer service EVER, I've been on hold for an entire hour and 17 minutes. This is ridiculous.

I opened my first bank account at this location and so has many family members and friends. I have never had issues with this location and while it can get kinda busy which makes the wait time long, the tellers are always nice when I visit. Even in high school the bank happily took time to answer several of my questions for a report I was doing for economics!

Excellent customer service Knowledgeable, friendly and very professional!!! Jose Tavarez

I had a wonderful experience with Mr.Kion Pearson at 182 Blanding Blvd Orange Park Fl. He helped me with multiple questions and proceeded to take the extra step into assuring that my problems were dealt with.

Came in around 11:15 am to receive a new debit card as my account had been hacked. I checked in with the very young looking employee at the front desk (which I don't mind as I'm a young professional myself but this guy is the reason why our generation has to do so much to prove ourselves). After about 25 minutes of having other customers who came in after myself get helped before me, I addressed the new front desk employee (which had been empty for the last 15 minutes) who then realized I was never actually checked in. Meanwhile, I watched the original front desk employee wait in line, withdrawal money and happily leave. Luckily for me, the process to get a new card wasn't but 5 minutes and Kimberly was very polite. But step it up front desk!!! You officially ruined the customer experience and that just compliments the terrible app experience so nicely. Update:Vystar reached out on FB to inform they will be offering improvement training to it's employees... 1 year Update: VyStar seems to be focusing on improving their check-in process. I have not needed to speak with an agent myself so I have not personally used the front desk check-in since my original review experience but have been to this bank location a few times since and have noticed most people are only waiting 5-10 minutes to see and agent after check-in. In recognition of their observed improvements I feel it necessary to update my review from 1-Star to 3-Stars.