VyStar Credit Union Dunn Ave, Jacksonville

By far the worst place that I have ever taken a check to deposit into my account. For a credit union performing a task such as this should be no problem. They deposit the check and a week later say that the Corporation who wrote the check had insufficient funds. Lying in my face. It was their mistake that caused my account to get penalized. They never processed the check properly. Supervisor is too chicken to even come out and apologize. So, If you keep your money here, double check everything when you deal with Teller #8402. She is still wet behind the ears.

Always packed , service is extremely slow , seems some of the tellers aren't knowledgeable , possibly new , regardless EVERYTIME I come in this location it moves slower than the pony express , I don't understand why it's always like this , and hasn't been addressed... folks only have so much time during lunch to come in and handle there business...

I've never really had any issues with this bank. They answer when I call or if they don't I just wait a little bit and try again. They are a very busy branch so I understand when they don't answer right away. When I go in they are always helpful and solve my issues that day. Vystar is a great credit union and I have all my accounts with them including my vehicle loan.

Been banking with them for a long time. Every time I go, everyone is so friendly and helpful.

I have been a member of Vystar for more than a decade and I have no gripes! Customer service at this location is exceptional! Each team member has a pleasant attitude and the VP of the branch is always welcoming! Even on the busier days like Fridays and the first of the month, I have always been able to count on a friendly smile and superb assistance. Plus, the hours of operation are very convenient! Being able to count on Vystar to be open until 6:00PM on Fridays and 3:00PM on Saturdays is a relief when traffic is unbearable! Lastly, I have always felt like a valued customer and my kids do as well. My son and daughter also joined the Vystar team five or six years ago as well. 🤗

I was having issues with my card being charged by geico. I spoke with a customer service representative who told me to go to the dunns branch. They Hispanic lady with the long long hair, I wish I would of gotten her name was absolutely no help and a waste of the company. I got better help from customer service representative who actually cared and helped me. When those charges were taken out of my account by geico she help me get a credit to my account so I didn’t have to worry about paying my car note. I didn’t get her name I wish I did so I could shout her out for her amazing support today. For her I still am a member. Thank you 😊

I love being a member here they have the best customer service everyone is friendly and eager to help. Even though sometimes they have long lines the representatives work hard and get everyone out as fast as possible. VyStar is definitely Five Star bank

I had a great experience with VyStar, customer service was perfect and a shout out to Martine G. She took care of everything that we needed with patience, she was so nice to my Family, she is one of a kind: very professional, friendly, very knowledgeable and helpful, I will definitely recommend that branch to all of my friends and Family, keep it up guys, best bank ever and thank you so much for having us.👍

FIRST AND FOREMOST TO VYSTAR CREDIT UNION YOU ARE ONE OF THE BEST BANKS IN THE UNITED STATE THINGS HAVE HAPPEN TO MY BANK ACCOUNT AND YOU HAVE ADDRESSED IN THE SAME DAY AND I REALLY APPRECIATE THAT THANK YOU VERY MUCH FOR BEING WHO YOU ARE...AND FOR THE YOUNG LADY THAT'S TALKING ABOUT THE CHEAP VYSTAR CARD IT'S NOT THE CARD IT'S WHEN YOU GO TO THESES DIFFERENT STORES AND ATM MACHINES AND SLIDING THOSES CARDS MAKE THE CARD BAD.. MY ARE LIKE THAT NOW...AND I KNOW VYSTAR WILL REPLACE IT.THANK YOU VYSTAR BLESSINGS TO YOU'LL.......

Staff is very professional and dedicated to resolving member needs