Volvo Cars Mission Viejo Marguerite Pkwy, Mission Viejo

Excellent service! 100% completely satisfied, beyond impressed customer service continues to be so important to Volvo and their employees.

I Had a 10:00 am appointment at this location for my 10,000 mile service and at 12:20 pm my car was still waiting to be pull in for service, no apologies from anyone for the long wait, so I ask how much longer would it be before my car would be ready, and I was told around 2:30 pm, so by now I was feed up been at this dealership since 10:00 am, and now I’m being told by the service advisor that I would need to wait for two more hours, I would never take my car here again, this place have very poor customer service.

They gave the best deal possible on Volvo s60 B5, that too in the covid times!! Had an amazing experience with this dealer!!:)

The Service Manager (Dan) always goes above and beyond our expectations in every service situation from regular maintenance to troubleshooting. The service we receive makes us almost feel as important as family . . . and we will likely be purchasing another Volvo in great part due to the post-sale relationship we have with the exceptional service operation at Volvo Cars Mission Viejo.

We were greeted and treated with courtesy and professionalism. Our scheduled service was completed promptly and efficiently. And we were out in no time on our way home.

Great experience in the service department. Recall to replace a fuse, 20 minutes start to finish. My first visit but not my last.

The service department at Volvo Mission Viejo is excellent and friendly. our service manager Dan was very helpful and very knowledgeable about our problems. the car was fixed as quickly as possible even though the problems turned out to be major in nature. we couldn't be happier to recommend them and Dan to anyone with a Volvo that needs service.

Great experience everything was so easy! Anthony and Carlos were great!

I really like how the text you details of your service and give you the ability to approve recommendations. I was bummed that they didn’t wash my car. Maybe that is something dealers used to do but not this one.

I've been nothing, but completely pleased with Mauricio and the entire MV Volvo team. Everyone is so nice and accommodating, no matter what issue may present itself! And, getting my car washed prior to return is just a lovely touch....it's so nice to get it back shiny!! Mauricio knows how much I love my car!!! :) Thanks for all you guys do. I'm forever spoiled!