Vanderbilt Mortgage and Finance, Inc. Alcoa Trl, Maryville

I truly appreciate the manor in which I was treated every time I have spoke with someone by phone. This is a team that is out to help. They are very professional without making a conversation impersonal. Great job done with this company! Beyond impressed!

Always supportive and helpful!!! Maria and Suzanne are the best!!!!

I cannot express enough the gratitude and appreciation toward Maria Ibarra who was able to help us with our loan. Unforseen circumstances happened that caused a burden to us financially. However with the help of our worker, I can now say that we will finally be able to get back on track and hopefully stay there! I hope she can be recognized for her great work and cooperation to help us out! Thank you so much!!

I just want to thank a couple ladies at VMF! Jersey Amburn and Ashley Jones in FHA Title II about my wonderful experience on my Mortgage loan! This is my 3rd mortgage and it was by far the EASIEST AND LESS STRESSFUL! Congrats to these girls for the wonderful job they do! Thanks Jersey and Ashley!

Vanderbuilt is the best bank to finance your new dream home it was was for my family very low interest rate and good monthly payment and they explain everything on Down to the detail and like it there is no hidden fees or surprises we are very happy with our new dream home purchase thank you Vanderbuilt

Rhonda Sears has been working with my on my account (Vonna McAfee- Buckley 477486) for close to if not, the last 3 years! She and I have built a relationship that has made the calls not like a Bill Collector but someone who cares, is willing to see what can be done within reason and will make sure that all resources are provided to help me feel secure about my ability to maintain ownership of my home! Thank you Rhonda!!! 'My Angel!!!'

We were buying a mobile and found black mold throughout the home, had multiple problems and could never get anyone to fix it the correct way. A couple of guys got way to far into our personal life and then lied to my husband about asking those questions because they knew they wasn't supposed to. The only ones that have listened are actually the ones getting it ready to repo it. Maybe they will check it all out and fix it before someone else attempts to buy it.

It's been a nightmare. I had to file home insurance claim for loss due to water damage and received check from insurance company right away but had to be sent out to mortgage company to endorse as well. It has now been a month and half and still have not received any money from mortgage company for repairs.

Thanks for helping getting approved for me and my family 💜💜

Hi, I am Mildred Mayes Brown, I spoke with Rebecca on the phone on May 18, 2017 about my charged off account and she help me. I had be talking to someone in customer services for over a year and a half to no prevail. But after taking with Rebecca on yesterday she help me get my account down to an amount so I could pay it off. She spoke with her supervisor and call me back and we were able to come up with a plan on payments. However because of Rebecca excellent customer service I decide to go and get a loan and paid my balance we agree on. I would recommend any one use you company to ask for Rebecca because she takes pride in helping the customer. Thanks again Rebecca for you help and I give you a 5 star rating. Thank you Mildred Mayes Brown