US Employees Credit Union S Dearborn St, Chicago

This CU stepped in and helped federal employees subjected to the oppressive 2018-19 government shutdown in a way that few financial institutions (and certainly not banks) would. The peace of mind they gave me during that difficult time was a Godsend. Always had courteous and helpful customer service as well, in the nearly 10 years I have been a member. I intend to stay with them for keeps.

I been with this company for over ten years. They don't care about loyal customers they just take and don't want to give nothing back in return. Applied for a loan and was denied after three previous loans in good standing .

You are only allowed 5 debit transactions per month. It's $1 per debit after that, so you have to remember to use your debit card as a credit card when making purchases. On-line banking goes down a lot.

I am very happy with USECU, I’ve been a member for years. During the shutdown they were able to help me and when I need a car loan they walked me through the process.

I have been with this credit union for two years. They nickel and dime you for everything. The fees will drain your account. When you ask for courtesy fee reversals they say they don't have to. No customer support at all.

Been banking there since 1995. Really helped me out during furlough. Nice people

So far so fair. Dividends for Share (Savings) accounts aren't robust to encourage saving.

Customer service is HORRIBLE they do not care about loyal customers and the branch secretary at custom house has a TERRIBLE attitude anytime I talk to her on the phone or in person