United Bank Center St, Manassas

Pretentious establishment, the VP Shawn White seems to think they are owed something more. I haven't dealt with unprofessionals like this since dealing with a local Bank Of America branch that went out of business for the precise reason outlined above, a lack of customer service and awareness. However, a loan agent by the name of Gwendolyn was very helpful and went above and beyond to attempt to rectify the situation. I wish I could go more into detail but will leave it at this, Do not expect to be treated like anything other than a number. The VP essentially told me to "pay the loan and F-off"

For those who aren’t aware of what a outstanding human being is, let alone manager you must have never met Mr Jimmy Conroy of the United bank of manassas. Today is Saturday 12-23-17 and AMAZON PRIME just tried to screw me over. I didn’t know what to do. So I went to good ol’ Mr Jimmy. He immediately handled it, talked to me as a friend, and gave me some advice. Talk about customer service? This gentleman’s work ethics need to be recognized. Outstanding, simply outstanding.

I can't say enough about this bank. They are friendly, you are not just a number, and they are genuinely interested in you as a person. I have been working with this bank for about 8 years and though we have had concerns in the beginning - we have always worked with together to remedy all issue that came up.