M&T Bank Grant Ave, Manassas

This is very bad bank never get any commercial loan they don’t know what they are doing not just the branch but the whole bank depends on one person she is not answering her calls and no one else knows anything they are only good for deposit account I will never deal with them again three days coming to the bank with no answer

They have to fix the acess to the ATM sometimes the door will not open after swiping card .

Awful customer service. I would recommend banking somewhere else. This bank doesn't honor its promotions and then uses excuses to not help make the situation right in good faith. They'll do anything to get you to open an account and then provide you with no follow-up support. Oh, and there's a high turnover rate. The banking rep who opened my account left two months after I opened the account almost a year ago. Also, what's very disturbing is the current manager won't call you back if you have an issue and then gives you misinformation. The rep who answers the phone will say " he's in a meeting" or some made up excuse so this manager doesn't have to do his job. This bank doesn't realize that customers do know when managers and reps are not telling the truth about " there's nothing we can do." Sure you can - it is a matter of doing it, if you want the business long-term. And, its reportable to the FDIC or BBB. Do yourself a favor and bank somewhere else.

Tried to open a checking account with a promo mailer in my wife’s name. They told me to bring her in to do the promo. Waste of time, got a TD checking account and they gave me the same offer.

I would give them -5 if I could. No one knows anything, if they do they won't volunteer information, youbhave to ask specifically to what to want. This is my second bad experience in my first two visits.

Julia, Shauntel, and Tea made a terrible experience bareable! I made an error trying to locate an M&T Branch in Lewisburg, WV and actually got Lewisburg, Pa, which unfortunately added hours to our trip. Long story short...Julia helped us find her branch and made the experience pleasant. Even to the point of being willing to stay late to accommodate us in our plight. It was so nice in an age of incivility to find three young ladies showing more than civility...kindness for folks they don't know. I hope that this is shared with Julia, Shauntel, and Tea, as well as with their administration. Thank you ladies! Mark and Shelly Erskine

The people are very friendly however the bank establishment itself is the absolute worst bank I have ever used.

It's one of the best service in the public community, in the normal sense of regular event this is. Welcome to the show, this is the host, and here's the great details. M&T Is one of the best popular banks in the regular financial market which brings the important enterprise. They do pretty good on their service. (Review) As a first there I did take a visit to their area, they welcome me and one lady ask me what can I help you with ? Customer Service I answer. (M&T Associate) okay it will be on the next hour. I'm like alright. 1 hour 40 minutes later I return there and she guide me to the assistant staff who can help me. The one who help customers to create account is Ms. Doris Ventura it was cool, she had a confident time in the moment. Yes, she very helpful on the basis terms. [Notice] Sometimes there can be available to help customers out in creating account, most of the times they can't because due to booking appointments for service. If you, he, she, they, want a service where they cam help immediately without delay or inconvenience, than take it somewhere else for a different location. That's the recommendation for this.

Very bad bank I went to change a check 2 3 years ago they wanted to charge me $ 35 dollars to change it because I don't have an account with them and today Bolvi wanted to charge me $ 20 in other banks they pay $ 5 crafty