Truist Glenside Dr, Richmond

Do not like to work. Will not cash US treasury check for advance child tax credit payment.... “only stimulus checks..” I will never give suntrust the opportunity to get a cent from me. ...... Now look at them

Courtney was exceptionally helpful when I went in to straighten some things out regarding family accounts. I never felt rushed, and she was very thorough, professional and friendly.

Poor Service and unprofessional staff. I was the only client inside the bank, and I was told to wait while the the tellers gossip and tell jokes, needless to say I got out of there and i am thinking about transferring my money to Credit Union. SunTrust has become the McDonalds of banks. Poor staff, poor service. Poor time management.

The teller was friendly behind glass from counter to ceiling. The Banker's desk was in the center of the floor right next to the waiting area. There were no walls so one could hear others personal business. After hearing about a lady's credit card number and personal information, I left the bank

I dealt with a women with glases and dark straight hair who was extremely rude and egocentric. I refuse to do my banking in this branch. If an owner or manager is reading this I suggest getting her out the door ASAP. Shed make a better bouncer or security guard with her mean attitude.

Very unprofessional I had a check to cash and they refused to cashed it because I'd said it had ran out if date but I had the paperwork with me from dmv stateing that the I'd was still good and th we y still refused saying that it disnt meet there document criteria

Katerina Semenova helped me here very quickly, efficiently, and competently. She has been the best Sun Trust banker I have worked with so far. Thanks Katerina!!

I didn't get what I wanted or expected though Angie Blant helped me but Roth doesn't know anything. Seriously I don't like their service. This guy takes you first to open an account but then doesn't even respond u back. Provided all documents but couldn't make it.feel like been rejected.

Recently lost their last good employee apparently, terrible customer service from everyone else there I've ever dealt with...

Inattentive, incredibly rude and incompetent staff. Worst location on the East Coast.