Truist Boca Raton Dr, Austin

Everytime I come to withdraw money, they always tell me that they do not have enough money to give me what I need because they "do not have access to the vault on weekends" That is not my problem. Chase doesn't seem to have this issue, so I will be switching to them. I'm tired of always having to struggle with this bank for every little thing. And customer service is horrible.

The worst branch i have ever dealt with. The clerk Sauna (older lady) didn't recognize me for standing in front of the desk for 5mins. When I pulled out money she didn't count it. Did not run it through the machine to verify. She just gave me the cash & said you can count it. Then proceeded on to do something else & answer a phone call. Never had any bank not verify the amount being withdrew nor not count in front of me for cameras to see as well. Very poor service

Love coming to this bank, they are always so friendly especially Kim and Amir the tellers, always make me smile...

Banks are slow this people give a real definition to what slow is ! ! Come with plenty of time !

I always have a positive experience every time I drop by.

Lorenzo is a ton of help!