Truist Old Milton Pkwy, Alpharetta

Great location and very friendly staff. Becomes Truist Bank on February 21st.

I went inside at 9AM and one of the ladies was already cranky and rude.

The service is very bad, never go there again

I have been a customer for over 4 years. This crew has always been receptive to my personal and business banking needs. They have gone through different managers over the years, but that is expected in a corporation. Nonetheless, everyone there is friendly and truly does their best to give great customer service.

Have been to this bank before but just through the ATM. Today was my first time actually going inside. All I can say is it was fantastic! Everyone was nice and pleasant. They went above and beyond to make my trip worth will. I know that’s hard to say for a bank but it was so nice to see. They personally knew so many of the individuals and if they didnt attempted to connect with people (as much as you can when you’re taking deposits). I also sat down and opened a savings account the woman was so nice and we talked as if we were old friends. She gave me her opinions which were knowledgeable. Seriously best experience at any bank I’ve been to before!

If i could give it 0 start i would employees are not trainer properly my account got closed without question then reopened again employees make mistakes then managment has only one explanation (sorry that employee is no longer with us ) . Stay clear away from this place

Horrible. A clerk named Susan told me to go to another suntrust because she did not want to take time to figure out how to fill out a direct deposit form (that she said she has done before). Also, no one in there knew how to fill out the form. Waste of time

So slow I won’t use this branch again. It is going on 11 minutes in drive through after deposit was sent.

Waited 20 minutes. 2 people who came after me were helped first. Walked out. I was reminded why I dislike stepping into this bank again.