Tom Spaniel – Loan Officer w/ Preston Hollow Financial Services NMLS 141869 Braemar Dr, Farmers Branch

I worked with Tom Spaniel on the purchase of my new house. I had an appraisal come in under contract and Tom worked diligently to appeal the appraisal to the VA and to get us back on track. He was very responsive to all my questions and was very patient with me as I grew frustrated with the builder. I couldn’t have asked for a better broker and I highly recommend him to anyone in need of financial support while buying a new home.

Tom is an excellent mortgage broker. Very knowledgeable and efficient. He walked me through several options to find out what would work best for me and my family. I would highly recommend him to anyone.

He is my very bad experience with Tom Spaniel. I had just become a Realtor and was closing on one of my first transactions. Tom Spaniel was doing the loan for my buyer. Two days before closing, Tom calls me up and says that the buyer is $300 short of cash and if I don’t contribute the $300 from my Realtor commission, they will not be able to close and the deal will fall through. I was new and naive and really needed the sales commission. I had worked hard on this deal, showing these clients many houses before they finally chose one. I told Tom I would go ahead and contribute the $300 from my commissions to make sure the clients were able to close. If they didn't close, I wouldn't get paid anything. One day I was talking to a loan officer from another company and told her what had happened on that closing with Tom. Come to find out, this lady used to work for Tom Spaniel. She said he pulled this same $300 scam on all Realtors he thought would fall for it. She said Tom would wait right till the last day or two before closing, call the Realtor and say that if they did not contribute $300, the deal would fall through. Exact same thing he pulled on me. The $300 went straight into Tom's pocket. She said he was dishonest and when she found out the things he was doing, she left the company. I would advise anyone looking to obtain a mortgage loan to stay away from this loan officer. I also found out that he was fined by the Texas Savings and Loan Commission for false advertising and misleading consumers.

Tom helped my daughter finance her first home. He was very professional, answered all our questions thoroughly and replied to texts/emails promptly. The loan process was stress free and was completed well ahead of the closing date. We highly recommend Tom.

Tom operates with a high integrity and works to earn your business. He offered the best rates; and, the most attractive over-all package. I showed him a credit union mortgage quote and he beat it. The credit union told me there's no way, he can get you that good of a deal. Well, five months later, I"m home sweet home.

Tom does a great job for my clients on purchase and refinance loans throughout the Dallas area. Tom's resourcefulness keeps the deal on track even when issues inevitably come up. I happily recommend Tom when I hear someone is looking for a home loan.

We used Tom again in connection with a recent home purchase. Once again, Tom was very responsive and incredibly effective in this crazy housing market. He will take care of you. We highly recommend Tom.

This experience was way more tedious than I thought it would be! Many thanks to Tom for making it happen in a timely and (very patient) manner! He assisted us with with many items I would not have been able to handle myself. Tom's attention to detail is WAY above and beyond. I would HIGHLY recommend Tom Spaniel with Preston Hollow Financial Services. Did I mention he is VERY patient?

My wife and I used Tom Spaniel for our home purchase in 2002 and as rates came down over the years we were able to take advantage and refinance. Our rate, payment and terms went down and the last two refinances were free!! We also had him finance our family lakehouse and subsequent no cost refinance on that as well. I highly recommend Tom to anyone. He did an awesome job.

I have known Tom for years and worked with him through two refinancings on our primary residence. Tom was professional, knowledgeable and very easy to work with. He was able to handle the refi virtually, and worked around my travel schedule. I would definitely work with Tom in the future and highly recommend him!