Tom Dolan's Reno Mazda S Virginia St, Reno

Dropped my car off for service and everything was smooth and easy. They are clear and upfront with communication, timing was exactly as indicated...and they gave it back back clean and shiny! Highest recommendation.

I have been very pleased with service here. Fair pricing, good turnaround time on repairs, have never hit me with big suggested repairs beyond what I asked for. Recently took advantage of a coupon for a full car detail and they did a fantastic job! Also free shuttle service.

First, I want to say how much I appreciated Luiz's kindness, helpfulness and attentiveness to my personal needs as I was not feeling well. Second, he was professional and knowledgeable. He explained about the car I wanted and, as I'm a visual learner, when I asked questions he would show me on paper what he meant. When we took the car for a test drive, he first had me get comfortable. Then he showed me the many attributes of the car inside and out. I definitely knew this is the car for me! Afterwards, Luiz drove my new car home for me and helped me get upstairs to my apartment. Then he had to get the keys for the garage and put my new car to bed. Although, it was getting late I never felt rushed or pressured. Thank you, Anita Velez

James and Baylee are AMAZING!! I walked in and I saw everyone with a smile and they all greeted me. James helped me find a suv that was in my prince range. I didn’t feel pressured to buy anything. I would DEFINITELY recommend anyone to go see him for their car buying needs. Baylee was very knowledgeable when it came to the financial side. They were both really polite and provided great customer service. This is by far the best dealership I have ever been to!

Everyone is so nice and helpful and will answer my dumb questions. I am never made to feel like I have ask anything stupid. I enjoyed my experience with you and tell everyone that Mazda was not my first choice for a new car , but it is the best choice I ever made and I will buy Mazda again and again.

My car belt snapped on my way home from Reno to San Francisco Bay Area. Have it towed to Dolan Mazda and they have it fixed right away know I need the car to go back home. Great job and great service.

I took my car in for a Recall and got it back with an unusable radio. Whe I arrived at teh dealership my radio was fully functional and when I left it was not usable. The technician (Steve Thayer) said that there was nothing they could do and gave me a quote for $ 650 for a new radio and a suggestion that I could do better at an independent radio shop. He said the radio can be controlled from the steering wheel controls. I found out that it only gets two listen able stations, neither of which I enjoyed. If this is indicative of the service that I can expect from Dolan Mazda I find it difficult to consider when replacing this car. I did get a quote from an independent shop of $380 which is quite a bit to pay for a "Free Recall replacement action.' I cannot in good conscience recommend Dolan Mazda to anyone.

Ciso and Nick provided excellent service. They showed me several vehicles and patiently answered any questions about them. They were also courteous, friendly, and polite and gave as much time as I needed to find the right car.

I bought my first family vehicle here and In my life, i get no brakes. I just meet good people. And I met some awesome people here. Thank you for all your help.

Great experience with Dolan Mazda Services and Parts group. They provided good recommendations on my Miata and checked in with me before they did anything outside of the work order. Thanks again Dolan Mazda!