TD Bank Paterson Plank Rd, Secaucus

I have had this bank for 6 years and it’s Worst bank ever their phone verification never works correctly, they always miss inform people about what they are doing with your account then will charge you random fees. The direct deposit always has problems. Their online banking app always has problems it’s just horrible worst bank go to chase, capital one or Santander.

One of the lady bankers is a Karen and doesn’t know how to treat customers with respect

The bank never has enough tellers to handle its customers. And the majority of customers are conducting cash transactions. The branch needs better customer service.

My real experience with TD Bank: 1. They hide some rules and let me open account and get nothing for 220 days 2. The employee there always misleading me and could not offer me help while they over charge me maintenance fee, they refund all to me after my insist effort of searching help from gov. 3. Trust me, this is the worst bank in the US 4. I will close all my account and go to others 5. If you see this, take it as a reference

The customer service and quality of employees has dropped in the last 6 months. Employees seem unhappy to be working and do not have a good attitude with customers. Not what I am use to coming to TD bank. Better to go to another branch.

Great bank! Kathy Giarrusso is amazing! I will not bank anywhere else. Thank you Kathy!

Losing standards. Staffs are rude and unprofessional. Will soon close my last account from this branch. Bank staff asking for locker number far and loud. Guy who got my safe box out started helping another customer and he was least bothered to help me put the safe back... Caucasia, late 20s, beard guy, blonde hair... If you see him, say f*off and ask for someone else !!

This bank needs more help. Multiple times I have visited and I have never been helped in an efficient timely manner with the drive thru. Today I just waited 10 minutes just for the teller to give me a deposit slip

It was just your typical TD bank store but it did not have the new machines which a lie you to take out $5 $1 bills.

TD Bank staff in the Secaucus, NJ are the best ! They know their customers and they are professional & very helpful.