Santander Bank Branch Paterson Plank Rd, Secaucus

The ATM here is by far the worst! Not only is it EXTREMELY slow (as is the drive through) but most days of the week you can not deposit cash. Its like they do not empty it daily. Week after week after week. I have called and brought this to their attention several times but nothing changes. Very big inconvenience

WORST BANK EVER! I opened an account here after receiving a promotion indicating a $300 bonus after 90 days. I met all the obligations of the offer (direct deposit, monthly transaction, etc.) and never received the $300 bonus. I received an email 60 days into the promotion stating that my $300 bonus would be deposited in another 30 days as promised. The $300 never came. I called the bank. I was told it would be 3 weeks more AT LEAST. I spoke to a Supervisor, I was told "we will honor the $300" but they couldn't "tell you what date it will be deposited". So, even with marketing material in hand, and an email from the bank stating the deposit date, they did not deliver the money and now I'm told they can't tell me when they will. THIS BANK IS A BUNCH OF CHEATS! Apparently, they will SAY whatever they need to in order to get your money but, they do not honor previous statements/promises made IN WRITING on their letterhead which led you to put your money with them. NEVER AGAIN WILL I USE THIS BANK. LIARS AND CHEATERS. They owe me $300 and I will be taking every legal remedy possible to get it. I kept my end of the deal and did what I was supposed to- they did nothing but take my money.

This is the slowest bank ever!! Just deposit your check through the ATM it will be faster. They have 2 tellers working both inside and the drive thru. I literally waited at the drive thru for 20mins. It’s very frustrating.

This is the slowest Bank ever. They are slower than a sleeping turtle.

Great bank and I’m happy to be supporting our people.

Great bank awsome people. I love this branch!