PNC Bank Plaza Ctr, Secaucus

I wanted to leave a review because of one person at this bank, Nima Eshghi. He is an excellent Relationship banker. He goes above and beyond to make sure everything will go smoothly. I’ve gotten nothing but good advice and professional service from this banker. It’s hard to find people that actually care for your personal finances nowadays.

I read the reviews but thought the customer(s) were being over dramatic. This was my first time in the branch, unfortunately when I was at my normal (Clifton) branch there was an error and I could not complete my transaction. The teller gave me the withdrawal and said hold onto it. I walked into the Secaucus branch looking for my ID digging through my purse and was told you need to fill out another withdrawal because I need to witness you signing it. Like my Drivers license wouldn't suffice but I said okay. So then the teller proceeded saying and today is not the 2nd (the day I originally went to make the withdrawal). At that point I briefly stated why the form was partially filled out and said I read the reviews and I think I'll take my business elsewhere. Definitely attitude from this teller, it was not a race issue as in the previous comments, it's poor Bank management or the tellers would know how to treat the people. She acted as if I was a burden and very annoyed. Will definitely not go back, rather lose 1 hour pay driving to my regular branch than to deal with Secaucus branch again.

The atm outside of your establishment is absolutely disgusting. There’s literally a film of filth covering the machine.

Unprofessional Service. No interest in your business if you don't have a account with them.

It was the best attention I have received than any other bank.