TD Bank Port Washington Blvd, Port Washington

I called this branch to inquire about signature guarantee service after getting absolutely nowhere with the Glen Head branch and being told by TD customer service that the bank doesnt have this service period. Both people I spoke to are super knowledgeable and courteous. They guided me to the right branch (Garden City). Really appreciate their help in a frustrating situation.

Thanks Marcia for helping me out my money back. I really appreciate you. It was scam that someone took my money from my bank. Honestly I have no idea who took it. Hope you do the investigation & take action. 🙏🏼

Solid service. I came in at around 1:40PM 20 minutes before closing. Teller, teller partner(clearly more 'senior') and then current manager John were all very helpful. I had several things to do such as a check deposit, cash withdrawal, funds transfer. Solid service even though i was arriving close to closing hours on a Sunday. Service was friendly, they did have to recheck/verify my identity a few times which I am more than happy to oblige with as that means they are trying to be more secure. I don't expect nor do I want them to back down on verification for fear of offending someone.

Disappointed in how they're handling serving customers during the pandemic. They funnel people who need help into one drive-through line that can have 45-, 60-minute backups. If you call their customer service number, it can take forever to get a live person. They could find a smart way to serve people. They could open the lobby and limit traffic inside to 2 or 3 customers at a time, all wearing face masks. Or they could put a table or two outside with an employee wearing a mask and social distancing in effect (that's what the train station did). This used to be a great bank.

I have been banking at TD for many years. I have always had excellent customer service. Their staff is friendly and eager to assist. Best off all they are pet friendly. My sons dog always receives a "to go" envelope of dog biscuits. To the entire staff at the Port Washington & Long Island City branch.. Thank you!

Had asked a question & Marcia response was so rude . She said she was busy to help me & very rude. Everything me is busy in this pandemic . That is why I will stick with Chase . They have employees that care about their clients.

Terrible service, I came here to get something noterized. Scanned the wait. Then came inside after waiting for over 40 mins just to be told “oh yeah , we forgot you” like you kidding me! This place is terrible. Needs better service. The woman saw me waiting decided to sit in her office instead then service atms smh

When they first open they were well staffed and friendly. Now a couple of years later, there is often a line to make an deposit and the last 3 times I went through their drive-in, no one was there. After waiting for several minutes, I had to go around the building, park and go inside. Why do they have a drive-in, if they don't keep it staffed?

They don’t know what they are doing. That girl Marcia is the worst.

Friendly, helpful in and out not many customers when I go in the afternoon.