TD Bank Mammoth Rd, Lowell

$10 fee to cash a check written off your bank. Theft

If I could rate this bank in the negative I would . Costumer service is awful . Communication with staff and costumers is the worst I have ever received in my life. I do not recommend even if there was no other bank on the planet .

Terrible experience. Would not deposit my payroll check so I could pay my mortgage. Go to any other branch and they would but not this one. Go somewhere else.

I choose this bank for only two reasons, hours and locations. It used to be the best in that department. Now I consistently see locations closing. This is now the closest location to me and the hours are no better, if not worse than other banks. There closed by 5PM weekdays, and the slim weekend hours are no help. Save yourself some money and fees, just go to a local credit union instead.

The manager Ronald is extremely unprofessional and does not seem to want to WOW anyone. Although i have NEVER filed a complaint about anyone i notified the cx servuce hotline and they assured me his boss would be calling. She never did. So after being with TD bank for Upwards of 20 years i will be removing my savings and checking account and going to DCU where i hear they have great customer service.

I was with this company for more than 20 years. I decided to close my accounts and due to an error which the bank doesn't acknowledge as a bank error I was charged and then given the run around by the bank manager, Matt. I will pay the $37 over which is so important to them that they would sour a 20 year business relationship. After thinking I closed my account I stopped receiving statements and other correspondence from TD Bank. 6 months later I receive a collections letter. Whether or not Matt was able to help me, he should have been honest. Instead he sent me back and forth with the recovery department because he was not professional or mature enough to handle the situation. I WILL SURELY NEVER BE A CUSTOMER AT TD BANK AGAIN. Dishonesty is what you get at least from the Mammoth Rd. branch.

Best TD bank ever. Excellent customer service. And always prompt response on any kinda service customer needs.

Very polite staff greet you the minutes you walk eager to help any way they can and fast service too always parking 👍 keep up the good work

There's better deals to be found if you go to other credit unions or mutually owned banks (like Washington Savings) in the area.

The line move fast the way i like it.. Staffs are very nice with customers keep up the good work