TD Bank Farrow Rd, Columbia

I booked an appointment online and have been waiting for 15 min...when I asked Ashley, a so called supervisor Wendy jumped in and start speaking loudly at me. I stood there in silence. All I wanted to ask was: could Ashley help me instead of Alma? Wendy started explaining that it was not her fault and online TD staff to blame..."You can ask them to change the appointment to other location" she stated....I have been waiting 15 minutes, I will have to call customer sevice which may take 30 min so they could transfer me to another branch where I am going to wait again...It was an unfortunate experience. I am not going TD for any reason...very sad.

Terrible. Very slow. They have a sign on the drive thru that says closed but people pull up and get helped before others that have been sitting there in the line that says open. Then the teller wants to debate how long you waited in line. Don’t go to this location unless you have unlimited time to waste.

Very friendly service I have no idea how that sweet banker remembers me because we normally use a different location but anytime I do come here she sends me lollipops for my kids. Thank you!

Tellers need to stop being so chatty with each other and attend to customers both in the bank and at the drive thru.

great management, great staff!! very personal, professional and prompt service!! Always!!