Student Loan Control, LLC Synergy Dr, Mckinney

Felicia gave time and attention that no other company was willing to do. She answered ALL of my questions and concerns with expert knowledge. I will recommend this company to anyone and everyone based off the experience I had with her. Low monthly payments, best plan to fit my family, and very thorough.

I spent almost a year paying "fees" for what they want upfront before even counting any payments toward my student loan. Every month I have to take several phone calls and waits and holds and transfers just to make a payment. Yes, the year is 2017 and my little league team can set up online payment options but this company cannot. I am now stuck fishing around for a legitimate company to reconsolidate after spending a ton of money I am now learning doesn't have to be paid to REAL reconsolidation. I find the positive reviews to be questionable and do not reflect the several months I have dealt with them. Not even close. Rude, passive aggressive at best, they'll hang up on you regularly. They said I was in collections after telling me someone would get in touch with me to start accepting payments after I finally paid off their upfront fees for a few months. After being hung up on by a lady, Ed called me and yelled at me for hanging up on him...then he asked if I even wanted his help. After yet another passive aggressive exchange with yet another representative he hung up on me when I asked to speak with someone else. I spelt my last name, he repeated the first 3 letters, long pause, then asked if it was correct, I said yes, he repeated the first 3 letters again, long pause, then he yells that he is waiting for me to spell it out. I said sorry and was going to spell it again...they are just exhausting. Called again, Erika said someone would call me back to take my payment. Back to the point where I had countless unreturned emails and voicemails for 2 months waiting for someone to contact me. How are they still open and licensed to operate?!?! Unprofessional DISASTER!!!

I decided to cancel, they stated I would not be charged. Guess what? They took money anyway. When I called they were rude and would not refund my money. Then when I asked they said they do not process payment only enroll. When I asked for someone in charge of payments they stated it was 5 o'clock and they were gone for the day. It was 4:45! Scam! Liars! Do not use this service!

A friend of mine in the US has only very high praise for Student Loan Control. Now she is almost debt free and can afford and spare some money for a vacation in the Philippines.

The team at Student Loan Control are very caring and professional. Being overwhelmed with debt is stressful. This company can help you.

Do not use this company. It's a scam. None of your money that you pay goes towards your student loans.