Gail Hillman at CrossCountry Mortgage, LLC S Stonebridge Dr, Mckinney

I recommend Gail Hillman 100%. She is very kind and professional, she will help you out and explain the whole mortgage process make it easy for you. Me and my family are very happy for choose Gail and her team in our first home purchase.

We are recently closed on our new home and still amazed what Gail and her team has done fantastic job to help us archive our goal. This is our third house that we had purchased, and it has been a nightmare when come to loan processes in my previous experiences with other lenders. However, with Gail Hillman at Cross Country Mortgage, the processes were seamlessly to us. Gail and her team were diligently working behind the scene to make our dream happened. They seem to understand the stresses that we had and shared with us throughout the process.

Gail told me today that under my current mortgage it would make better sense to not refinance unless my situation changes and I sell my current home. She is real smart and a very good listener. She knows what she is talking about. If I ever move then she is the first person I will call. To get financing pre /approved before my home search begins

Recently I have decided to begin the process of purchasing a home and with that comes finding the right mortgage company. After calling many lenders and having brief consultations, I came across the Gail Hillman team and decided to give them a call. Immediately I was greeted with the upmost respect in regards to questions I had, and was eventually transferred to Gail. After speaking with her, I have decided to 100% use this company to proceed forward with the process. Her and her team were so friendly, knowledgeable, and helpful. Trust and honesty goes a long way, and the Gail Hillman team is the definition of that.

Gail's CrossCountry Mortgage does not allow negative feedback to be posted on the review section of her website. Gail Hillman changed the interest rate on my 15-yr fixed refi on my investment property from 2.875% to 3.875% and wanted to collect 1.5% origination fee on top of the 1% rate increase. Ouch, 1% increase for a 15-yr fixed mortgage is HUGE. Also, they made multiple mistakes on the disclosure forms and when I brought it to their attention, I was told it didn’t matter. When I questioned Gail about the rate increase. Gail replied, “Fannie Mae has been changing the Loan Price Adjustments and that is the only thing that makes sense. They must not have an appetite for investment right now”. Then, I asked “So, if I refi my primary and not an INVESTMENT property I should see the rate in 2’s as she had originally quoted. Correct?”. She did not respond and stopped answering emails and calls. I guess Gail hopes that you don’t catch the changes and mistakes and go through with the loan. Or, when you do, it’s too far in the process and you agree to pay the higher rates, points, closing costs, etc. My suggestion, STAY AWAY from this company.

The best mortgage lender in the business! I can refer my real estate clients to Gail and know they are in the best hands. She can get the job done when others cannot. Her and her team are a pleasure to do business with!

Gail has helped my wife and I in the refinancing of our home. The whole group is so helpful and professional, what a great experience. Plus we saved an incredible amount of money. I highly recommend them for all your mortgage needs.

Gail probably is the best loan officer in McKinney. She has years of experience and knowledge about her product and the city of McKinney. I have personally used her on my own home loan. If you are looking for a mortgage loan officer in McKinney. Please give Gail a call.

I pray for the gals in this office everyday especially Gail because they went above and beyond in helping me get my dream home. I am so thankful that they are people like you all that help people like me get into nice homes. Thanks Meghan, Sarah, Mark and Gail. Keep doing what you are doing cause you are the best around!!!

After shopping around, I decided to go with Gails team. Meghan n Sarah were very prompt. They even helped me with finding the addendum as we didn't had any realtors. Was able to choose in less than 30 days. Thank you Gail Meghan n Sarah for such a wonderful experience.