Star Auto Sales S Broad St, Meriden

I recently purchased a Nissan Maxima and the car has low mileage at a affordable price thanks to Liza and her team for making it an easy process versus other dealership that only gives you the right service depending on your credit. I went in already knowing what car I wanted even though my credit wasn’t great They still gave me the best service, star auto made it happen I left happy and would really recommend to others. Thank you

This was the most pleasant car buying experience I ever had. They were all very courteous and professional. I was treated with respect with no pressure. I would buy another vehicle from Star Auto. Thanks.

Highly recommend STAR to anyone looking for great deal! Liza and the sales team were amazing. They got me into the perfect car for me, and I got tremendous deal. Thanks again Liza!!

Great customer service! no pressure at all when looking to a buy a vehicle. All members helped to find the best offers and deals available to my situation.Thank you to all who helped in making me the proud owner of my 2016 Accord!

Liza , Liza , Liza , She's Fantastic !!!! Lets face it , car buying is life changing and can be very nerve racking BUT From beginning to end she made our experience a good one. Very helpful and attentive . I can't say enough !!! Except , if you're in the market for a vehicle , go to Star Auto you won't be sorry !!!! P. Dyer

I worked with Liza and she exceeded my expectations from start to finish! I was blown away by her attention to certain details along the way truly showed professionalism. Consistent open communication, following up when hurdles came up, and finished by having my new car waiting in the showroom when I walked in ok delivery day. Thank you Liza and everyone at CT Star Auto

Deceptive sales practices at this place. Sales manager and salesman both knew I was driving quite a distance for my appointment to place deposit on a vehicle that I test drove. When I got to the dealership, I was told they already sold the vehicle!! They had ALL my contact info. But decided NOT to call, text or email me but wait until I arrived to tell me. Then said we can offer you another vehicle at a higher price, that I already told them I didn't want as it didn't have the features I wanted. Obviously, they just wanted me there thinking I would just buy anything if they dropped the price a couple hundred dollars. Wrong. How about thinking about your customer and not YOUR wallet? Just your typical used car dealership, sleazy, underhanded sales manager and salesman.

My experience with Star Auto was excellent ! If your looking for a vehicle this is the place to go .Go see Liza she was awesome ! Great customer service after months searching for a SUV I walked out with the SUV i been searching for Thank you liza!

After searching online for days I found Star Auto Sales and they had the exact 4runner I wanted at the perfect price. I was extremely hesitant to buy a used car that wasn't a big name dealer lot, this was my first time buying a car without having my dad do all of the talking. After going to a local Toyota dealership and having a headache within 5 minutes of walking in and trying to be sold a car that I'm 95%sure had something wrong with it I was even more hesitant to come to a used car lot. Boy was I proven wrong. Before making the drive out I researched them online and saw the reviews on every site, 4-5 stars... Everywhere!! People only review when they're mad or over the moon in happiness. Well, I'm over the moon. I went in to test drive with a friend, was handed the keys and hit the road, no pre 'pep talk' pushy sales pitch was given, the hesitation quickly went away. LIZA was very relaxed and didn't BS her way to a sale. I knew what the carfax said and she went over it with me again while explaining the service shop does a 120 point check of cars that are for sale on the lot. Way more than the Toyota dealership could tell me. I was given a quote for my trade in that was lower than Toyota but I know why Toyota was trying to play into getting me in the car. The quote was extremely fair and I knew it, they have to make a profit somewhere. GARY, the manager, was sitting at the desk also helping out and very kind. Liza, Gary, and I reached a deal... And QUICK, but not the quickness that leaves you walking away questioning everything. The next day I drove out again to pick up the car that they had detailed and she was beautiful! On the second day I went in and signed the paperwork with Gary and did not feel like I was getting screwed. He was very good at explaining all of the paperwork, completed inspections, and warranties. I am active duty military and will be moving before the warranty is up so we discussed that I can call them if something happened and I'd be taken care of. I see the few complaints people do have are on financing. I walked in with a check from my bank and did not have to deal with that side of this business. That's a delicate thing to have to handle when you're relying on other banks to get you lower rates and trying to make the customer happy while they're anxiously spending so much money. Being in the military some big businesses see you as a dollar sign and will treat you like a quick sale. There are several dealership we are warned about not going to because they are notorious for shady business practices with military members. Lastly, I'd be happy to pay the dealer fee x5 to stay out of the awful DMV's of CT. Being military in CT I am offered a lower sales tax that Gary was familiar with and knew how to get the process and paperwork started. That extra paperwork makes it a real pain in the ass when they have to get my registration and for that I'm thankful that I don't have to deal with it. I was sent home in my new car with dealer tags and they will mail me my plates when they're ready! Thanks so much Liza and Gary for the awesome experience. I couldn't be more happy with the way things went. See you guys for my last oil change before I hit the road this summer!! - Molly O.

A HUGE THANK YOU to Gary at Star Auto. Wow. I totalled my car last week ....so I had no trade in. If that wasn't enough, I was still on a loan with my ex ... And with credit history the odds were against me. Gary treated me with integrity, and let me know he WOULD get me approved. That being said ... He knew which car I wanted most for my family ... And made it happen. An HONEST, no pressure, fair customer-oriented transaction. Let me tell you .. I've bought from the "major" dealerships in the past (Honda, Hyundai) but this was different. Star's/Gary's primary concern was ME .. my family needs and financial needs. I look forward to coming back for regular service. This is a dealership to have a relationship with, long term.