SEFCU Park Ave, Clifton Park

I rarely leave a review.. but my paycheck was deposited into someone else’s account, luckily I checked the next day or I wouldn’t have realized.. I’m overdrafted because of this error

Well I have been a member here for 10 plus years . They have the most unprofessional service I have ever experienced. The do not call members back when you send secure messages for that to be a thing. Put in a loan application forget it they don't call to te you your approval status and they don't answer their phones period . Ridiculous I sent an appointment request to talk about serious things happening with my account ...that was 2 months ago im still waiting. At this point they have proven to not be member first. I will take my business along with a bunch of others to TCT federal where they actually care for their members.

My mother dies, leaves a lot of debt and has little life insurance. After 60 days of contact with the Life Insurance company, I receive a $2,500 check. Not much but it needs to go to the lawyer for expenses. Surprise, my CU decides to place an extended hold on the check for a fraud check. It's from MetLife written on Chase bank. So I call, and I'm told to call the other bank. So, I'm taking their advise and looking for another bank/CU .

Absolutely unprofessional service. I had under 20.00 worth in change counted in a bag and they refused my as a SEFCU member. There was no line, just the girl was lazy to take care of me and didn’t want to bother taking the time with me. Instead they wanted me to put less than 20.00 worth of change in a machine that would take a percent to charities that are not specified at all. Just very upset how that seriously I was an inconvenience to count less than 20.00 worth of change.

I LOVE SEFCU! The Clifton Park Branch is my favorite. They are always helpful and courteous. I came from TrustCo Bank years ago when my daughter said she loved the bank that she was using. I gave it a try and I will NEVER EVER go back. Thank you SEFCU.

Wait in drive thru time is completely unacceptable. I suggest putting an ATM that can take cash deposits. We have to get back to work sometime today.

Back in the day I was so excited when my daughter took a job with the State and I could become a member. SEFCU takes care of all our banking needs. Great service and great rates. Thank you SEFCU.

Awful!!! Everytime we visit the wait is long and it doesn’t matter what branch what time or if it is drive thru or inside. Highly recommend not using this bank.

Great bank Great service but there are SO many potholes at the Clifton Park branch

Worst experience ever. Over a half hour long wait in drive thru.