The Mortgage Place Inc Plank Rd, Clifton Park

Working with The Mortgage Place was a great experience from beginning to end. I had a 5 month closing at the request of the seller, so the process was very extended. Joanne at The Mortgage Place was able to quote me a 120 day lock at a great rate, so I could lock in before the rates started to rise. For five months, Joanne and Krista emailed me back with a clear answer to all my questions the same day, usually within 10 to 30 minutes of my asking. At the same time as being extremely helpful and responsive when I need them, The Mortgage Place was also not overbearing. I appreciate that The Mortgage Place was respectful with their sales process. Overall, the people I worked with at The Mortgage Place were experienced, knowledgeable, responsive and pleasant. And the process was extremely smooth and transparent. I 100% recommend that anyone-- including my friends, family and coworkers--work with The Mortgage Place.

Thank you for everything! Hands down the best customer service, friendly, knowledgeable, and stress free experience. You made the house buying process so easy. I am a first time home buyer and Joanne was exceptionally good at answering questions over the phone and through email. Joanne was also amazing at providing recommendations to help along the way and it has been greatly appreciated. If you are looking around still and have read this definitely consider calling or emailing Joanne!!!

I must say, the experience I had working with Joanne and the staff at The Mortgage Place was fantastic. They were tremendously helpful, accommodating, and understanding throughout the entire process. If you are looking for the best rates and excellent professionalism, look no further!

We've used Krista at the mortgage place multiple times. We is super responsive, a great listener and keeps your best interest in mind. Answers all emails immediately and usually calls back within the half hour if you dont reach her directly. Navigating through the process is time consuming, she made everything SUPER easy! Thank you!!!!

First time home buyer during covid. Joanne and her team were prompt with answers and professional during the two years we were finding a house. I highly recommend using The Mortgage Place Inc.

Highly recommend!! The team was communicative, knowledgeable, and efficient in helping us get our mortgage. They walked us through the process with ease. I would recommend them to anyone.

Joanne and her team are really as fantastic as you have heard. From the responsiveness at all times I needed them, to the fast and friendly service for a first time VA homebuyer (a "burden" to some lenders). I felt that the team really cared about us and getting us a home at a great price. Joanne walked us through the process from the very beginning, helped us get our finances in order, and wrapped it all up in RECORD timing to get us in a home even during this crazy busy market. A++ all the way!!

This is my second experience with this mortgage broker. You get the most professional and knowledgeable people at this agency. Thank you Krista and Joann! They are so good that there is never a time you are left hanging. Now that is a comforting thought when your buying a house!

The Mortgage Place team was phenomenal as they helped me navigate this crazy housing market. I'm now comfortably moved into my first home and absolutely could not have gotten to this point without the dedication and wisdom of Joanne, Jonathan, and the rest of the team. They made the process straightforward, from beginning to end, and had my best interests in mind the entire time. Can't thank them enough!

If you are googling mortgage options or looking for local experts, you have just found the best place!! I recently had the pleasure of working with Joanne Russell, Krista and her amazing team of professionals help me finance my first home. Out of all of the people I spoke to at various financial institutions, I had the utmost trust in knowing I was receiving the absolute best in customer service, experience, transparency in various mortgage products and competitive rates. To say I highly recommend Joanne Russell and her team of mortgage professionals is an understatement - they went above and beyond and made the entire process simple, smooth and stressless - even more then I could have imagined. I was extremely impressed and know when I refer family/friends, they are in the best hands. Thank you for all of your help!!