Regions Bank St Johns Commons Rd, St Johns

I'm a college student who wanted to get approved for an upgraded credit card. My teller told me that I would likely get approved for the new card. Called me a day later to tell me that I was rejected. Then said I should get approved for extending the amount on the current card. I was only doing this because I am studying abroad and wanted to make sure I had enough for easy transactions abroad. So I tried to extend the amount on my card. Signed all the paperwork, and then got another call the next day and told I was rejected. Either my teller has no idea of her bank's credit card policies or she willingly strung me along. I would have rather been told point blank that I didn't have the income as a college student. Just a huge waste of time when I could have been working on alternatives.

Needed to get $100 bills. Not a customer in the branch. Two gentlemen tellers. I wrote the check, provided my driver's license and debit card. It took 12 minutes from that point until I had my cash. In hindsight I should have went through the drive-thru got 20s walked into the branch without any of the hassle and got the bills..... Better yet, I could have went to Winn-Dixie and done that. Customer service is simply not a priority. Bank branches should go away like the dodo bird and be replaced 100% with ATMs they can handle any transaction.

I opened their new Life Green checking account that came with a promotion of $400. The requirements called for me to make 10 transactions within 30 days. Seems doable, except that the card was not sent to me until 16 days later... I completed the 10 transactions two days late and was declined the promotion bonus. Not a great way to establish a relationship with a new customer... I am closing my account.

Went to this branch three times to get $100 in singles to use for tips on our trip to Mexico. They never have enough $1 bills, Time to move to Vystar!

We have been banking at Regions 210 since they opened. All the staff are very friendly and accommodating. They treat you like you are their #1 client.

Terrible customer service, can't even follow through on returning a phone call,unprofessional employees!