Regions Bank AL, Millbrook

Terrible customer service. Couldn’t even get a money order through them without being ridiculed for not having an account with them. Their location was closer since our banking branch closed down in Millbrook. Just simply needed a money order to pay our rent, and the clerk said “Why can’t you just go to PNC?”.

Friday April 23,2021 i went to the millbrook branch to deposit money into a friends account at 1430 hours there was no one on drive thru 2 cars were waiting this old woman came to the window with a frown on her face i greeted her and gave her a note tequesting to deposit the money into the acct She said the person was not in the system and had to have all the numbers the last four of the social was not enough i told her thank you she asked did i want the money back i said of course i do i went to Prattville where i had made a deposit before i was in and out in 5 minutes i told the cashier i would be opening an account there the bank im millbrook only wants certain customers that lady ckearly did not need to be tepresenting any establishment

Regions is the best bank I have been with. However this location is full of unprofessional staff members. I drive all the way to Wetumpka if I have to go inside.

Regions is the worst bank I have ever usesd. Transfer money from s Regions account on 9th but it doesn't get to other Regions account until the 13th.

Bank said on it's web page that it's open until 12 on Saturday but when I got there at 9:30 April 6 it was closed.

I called to the bank last week in millbrook 2or 3 times and left a message for a banker to call me back haven't got that call yet and it's a shame how they robbing people's with those fees

I have had nothing but A GOOD, GREAT and PERFECTED RELATIONSHIP with this bank - Regions in Millbrook, AL. A+++++

Eating their long term customers up with fees...

Could stay open a little later than 4:00pm so lame an stupid to close at 4:00