MAX Credit Union AL, Millbrook

Mrs. Tammy the Manager of this location goes over and beyond for not only my personal accounts but my business accounts as well. She is always available to answer my questions. 100% recommend this location.

Love the set up. The people are always sweet and very helpful for me. I go in and I never keep my bank number in my head they know me noe and know to look it up first thing. Do not even have to ask. They alhave a smile on their face as well.

I do 99 percent of my banking on line, but I sometimes have to deposit cash, which means a trip to the bank. I walked in to this branch and it was full of radio and TV folks and everyone was focused on that completely. Sorry to bother anyone, but courtesy goes a long way and assuming someone can just hangout without a word being spoken to them is beyond rude. My second incident of "Being Invisible " while trying to do business. Update: I have since spoken to the branch manager and have decided to move my accounts and auto finance needs elsewhere. This isn't your Mom's Credit union anymore. They couldn't care less and it showed!!

To be fair, i did not chose Max Credit Union, they just happen to be the ones who did my vehicle loan, and i am grateful. My issue comes from the fact that every time I have gone in the branch in person the tellers look annoyed by the customers. I never feel welcome in this branch. when your doing your transaction its impatient silence and a hurried walk back to the center island in the entrance when its over. Look i am not asking red carpet treatment, but i am a customer who has accounts at 2 other banks and i never feel unwelcomed at those institutions. I have looked into moving my loan but my mom swears by your bank, so.... balls in your court Max.

I had card info stolen, which has never happened to me before, and Lindsey was a HUGE help in getting everything taken care of, and so patient with all my questions! Definitely some of the best customer service I’ve ever gotten!

Always clean and nice. Get there 1 minute late and will close the door and lock it in your face. Horrible customer service when it comes to that. Downright rude. Outside of that great.

I got here at 3:59 and while I was in the drive-thru they literally closed on me.

Amazing location always helpful and smiling, I've been with them for 10 years, thank u for the great consistent customer service

Great staff! Always very clean. Fast service, and very helpful.