Regions Bank Rosa L Parks Blvd, Nashville

Every experience that I’ve had at this property has just been a bad. In no way shape or form should it be appropriate to degrade or belittle your customers but somehow this is ok. I would, never in my life, recommend this Brand to anyone!

I sent a wire transfer at the Rosa Parks Blvd branch 3rd of February the service from adviser was substandard and then to make matters worse he missed a digit on the account # , l got charged $25 to send wire and then $15 to receive bounced back wire transfer of no fault of mine. I went back to the bank and met with another advisor more mature gentleman, patient and very professional. He cleared up colleague’s mistake, resent wire then got charged another $25 , hope y’all are counting $$ and then l reached out to the advisor who made the mistake only to be told wire dept is still investigating error ( Notice l reached out not him).How long does it take to admit your mistake and refund ! Who does that to their customer! Regions very dissatisfied with response from them. I hope l get a refund soon b’cos this is bad customer service.

Miss counted my money $800 dollars. Seriously if I didn’t ask the teller to recount the money I would of been negative $800 dollars just by going to this regions. I’m usually understanding but this isn’t just a simple error. After I get back from my trip I am heading to another bank.

This is the only bank within several miles that is still open and they were unwilling to make change for a $20 bill. Both of my banks are closed for covid with NO drive through available either. Good job on being a terrible service provider. Shame on Regions for not helping out a small local business by providing change for a $20 bill when we’ve been dealing with the tornado and covid aftermath.

Worst Regions, I've been banking with Regions for 18 years and I've never had any problem depositing money into my account...well unless I go here. I could understand all the hoops they want me to jump through if I was getting money out..but c'mon I'm depositing. I have tried at lunch 2 times to make it quick, even at the ATM (working except for deposits) to no avail. I'm not sure if it's the location or what. I've been to several other locations and I give them my deposit and they give me a receipt...WOW what a concept! :(

1130 on a Friday. (Basically lunch hour). Walk in and there are 8 people standing in line waiting for the ONE teller. Cause obviously their lunch is more important than the customers who’s fees pay their paycheck? 🤷‍♂️ regretting opening our band’s business account here. I’ve been in two of these locations and both been a bad experience.

I have banked with them for 2 years and love them. Haven’t had any issues

Not professional 😐 sometimes its best to keep your side comments to yourself

The ATM is perpetually out of order! Just ridiculous!!