Regions Bank Eglin Pkwy, Shalimar

Left my wallet at home today. Went to my local branch for some pocket money for lunch and gas to get home. I've been in this situation before and have never had any problems at any other branch or any other bank for that matter. The lady behind the counter aortof shrug and smirks to tell me she can't help me without an ID. So if if my wallet ever gets stolen I lose access to my bank account until I get a new ID???? I really think you should review your policies. I am seriously considering better banking options in the area.

There was a line 10 deep. One teller. Teller catered to the drive up window. Should be a standard policy that if that undermanned shut down the drive up window and force customers to come in. Everyone in line was either cashing a check or depositing. If teller focused on line of people in house it could have cleared in well under 10 mins. Took 30 mins to be seen for a 45 second transaction. Branch is in desperate need of management. Whole situation was not called for. Regrettably this was not the first time.

Mitsy was really great. I enjoyed opening my accounts with her and she was very helpful in finding me the right account. The tellers were also really pleasant.

TOO MANY FEES. Nice people, but the fees and lack of convenience with Regions is unacceptable today. I closed my accounts and moved to a newer bank.

Britt is awesome and always helpful in whatever I need or questions I have... Never had a issue here

Best bank and branch! Friendly, helpful staff.

One of the worst national banks... Slow and fees for everything.