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Provident Bank Washington Ave, Dumont

2.3
(1)Loan Agency
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21 Washington Ave, Dumont, NJ 07628, United States

+1 201-387-1001

https://www.provident.bank/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–6PM
  • Friday9AM–5PM
CLOSED
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    Personal Loans Near Me In Dumont of New Jersey(NJ)

    Loan Amount

    $1000
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    • Bad Credit OK

    • Easy Requirements

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    • High Approval Rates

    • Bank-Level Security Encryption

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    Reviews

    2.3/5.01 Review

    W

    Wine Dine
    1

    I called to get help obtaining mobile access. My 1st call to corporate's number.. no one picked up.. instead asked me to leave a message! 2nd call.. finally after 8 rings, call was transferred .. agent asked more than 10 questions to verify the account (way too many).. and stated the type of account (business) could not have mobile access (I had it before). However, she stated I was transferred to incorrect department (Thanks so much!) .. I was transferred again. Agent next agent to asked me to verify the account again (Really!!???).. I asked if the call was 'warm transferred' and was told "NO" (Wonderful Customer Service!!) I then asked for a supervisor, and was told there would be a 24 hr callback! Since the day the I called was the last day of the year, I needed to have the deposit reflect in 2018, so I stated that was not be acceptable, please find someone that could help... The help I received... Agent saying sorry that's our policy..stating "you can't hold on my line" and hung up! (Thanks again for the Wonderful Customer Service!) Calling back, I finally did reach a wonderful agent (Leah) who after about 1/2 hr did solve the problem... but this was after spending 1.5 hrs trying to get the proper help! Seeking answers as to my poor customer experience, the VP stated the bank was going to close the account since I didn't like their customer service... and they did! (Thanks Again!)

    Response from the owner

    Please reach out to our Customer Contact Center at 800.448.7768

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    FAQs

    • 1. How to Get in Touch with Provident Bank?

      You can make a phone call at +1 201-387-1001 or enter their official site and submit the request form.
    • 3. How to Apply for a Loan from Provident Bank?

      To secure loans from Provident Bank, you can submit the request form on their website or head over to the store. You may need to drive your car there when getting auto title loans. Visit our website to learn more about online car title loans.
    • 5. What Will Happen If I Could Not Repay My Loan?

      Failure to repay a loan can even lead to seizure of assets or wages. Get in Touch with your lender if you can not make a loan repayment.
    • 2. What Is The Office Address of Provident Bank?

      It is located at 21 Washington Ave, Dumont, NJ 07628, United States. View maps and get your direction to Provident Bank.
    • 4. Is Provident Bank an Agency or a Lender?

      Provident Bank is a Bank offering different ways to financial stress. Enter our website to get online personal loans for financial emergency fund.
    • 6. Does Provident Bank Offer Loans for People Who Have Poor Credit Score?

      Yes. You are likely get loans with Provident Bank even with bad credit. It is also available to get installment loans with poor credit with our platform. You can also learn more about an installment loan via our website!