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Preferred Credit Union Sparks Dr, Grand Rapids

3.7
(10)Loan Agency
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3767 Sparks Dr SE, Grand Rapids, MI 49546, United States

+1 616-942-9630

https://preferredcu.org/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
    Preferred Credit Union 01
    Preferred Credit Union 01
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    Reviews

    3.7/5.010 Reviews

    A

    Alex H
    5

    I came in with a long list of requests: help with a recent mortgage refinance, help with merging two accounts with different primary account holder names, help with the mobile app, help with an expired card, help with auto bill pay... I was a problem. Anna L never even hinted to any impatience as she spent 45 minutes sorting out every question I had and always suggesting the next step to go beyond my immediate questions and ensure I was well prepared to manage ongoing concerns. I could not possibly have asked for friendlier or more knowledgeable assistance.

    H

    Hulahoney 70
    5

    Like a home away from home, this is my 'preferred bank'! Professional, knowledgeable, and friendly. Quick, personable service. Monica reached into her purse and traded one of my quarters for her 2022 Maya Angelou quarter for my little girl's quarter collection. Just above and beyond!

    M

    Michelle H
    5

    I have been banking with this credit union for 30 years and have always been happy with their services. Recently we experienced an issue with an account outside of, but linked to, our bank. Angela S helped us and was absolutely phenomenal to work with. She was exceptionally knowledgeable with what needed to be done and her customer service exceeded my expectations. Thank you Angela for helping me through this difficult situation.

    J

    Judy Hakala
    5

    (Posting for Barb M) always friendly, courteous service from the tellers and other agents. Monica H has been especially helpful - goes out of her way to provide the best service and always with a smile.

    C

    Charles earley
    5

    I've been in multiple times and was fortunate enough to be greeted by Monica H. She was also more than patient with me during a difficult transaction. The staff is always friendly, enthusiastic and helpfull.

    Response from the owner

    Thank you for the kind words Charles! We agree with you and think that Monica and the GR staff are pretty amazing. Please let us know if there is anything we can help you with. ~PCU

    K

    Kris Vander Boon
    5

    I've been w/Preferred CU since they opened and I love going in and seeing all the cheerful tellers. They are trained WELL. Thank you.!!! Victoria was my teller today.!!! Merci'

    J

    John Mason
    5

    I stopped in the Sparks Branch with a special request. Monica was able to take care of me right away. Above and beyond customer service!

    A

    Aleta Lung
    5

    EMPLOYEE MONICA HAWLEY WENT ABOVE AND BEYOND FIR ME TODAY. IF I COULD I WOULD GIVE HER 7000 STARS. BEST CREDIT UNION EVER. THEY KNOW YOU BY NAME. I WOYLD NEVER BANK ANY WHERE ELSE. 💗 ALETA LUNG

    K

    Katherine Frankenberg-Sterling
    5

    If you need assistance with a loan, ask for Dina, she's fantastic! Great options, great rates and customer service on A+++++ level. Will be back in the future in case we need more financial assistance FOR SURE!

    M

    Mary Brickhouse
    5

    I have been banking with this bank for the past 35 years and find that it is the best place to bank because no matter where you are in the world, you have access to your account. You receive great customer service in person as well as over the telephone. They strive to handle all of your issues or concerns that may arise. I currently live in Nevada and they are located in Michigan, but I still have access to my account without a problem. I recommend this bank to any one especially those newly getting started or seeking to switch banks.

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    FAQs

    • 1. How Can I Make Contact With Preferred Credit Union?

      In order to connect them for loans, you can dial this phone number +1 616-942-9630, or you can direclty search for online loans. If you need any loans like guaranteed personal loans, you can hit here, which will be faster.
    • 3. How Can I Apply for a Loan at Preferred Credit Union?

      The fastest method is to fill out their online application form. For your need of cash advance loans from the Internet, simply search our website to find out more info.
    • 5. What To Do If I Cannot Pay Back My Loan?

      The best way is to discuss the details with your lender at first and find out a solution for both parties.
    • 2. Where Do I Find Preferred Credit Union?

      Preferred Credit Union is located at 3767 Sparks Dr SE, Grand Rapids, MI 49546, United States. If you wan to visit them by yourself, you may use the map to find out a way to get there.
    • 4. Is Preferred Credit Union an Agency? Or a Lender?

      Preferred Credit Union is a Credit union. Or you can directly find CocoLoan, which is an online loan broker, can assist you in connecting with 100+ lenders to get miscellaneous loans like guaranteed installment loans, look it up on this page to find out more.
    • 6. Can Preferred Credit Union Provide Personal Title Loans?

      Sure. You can get personal title loans by clicking here.