PNC Bank Legacy Pl, Dedham

My experience with this bank was very unpleasant. I went out of my way three towns over, 11 miles to be exact to open a business account at this branch because I heard great things. They would give me the run around for two months and I traveled back and forth to this branch multiple times. When I would call the manager he was never available. When I left two messages for the manger to call me back, and he never did. There is a lack of communication at this branch and no one knew what was going on. I was frustrated at this is how they conduct business and this is how they treated new customers. They literally wasted my valuable time. They made it difficult to open an account. I went to there competitor the next day and they open my account the same day with ease. I would not do business with them. I gave it two stars because there were some nice employees.

When trying to close my accounts they hung up on me 3 times. They closed it the 4th time, but they also took that as permission to send me unsolicited spam.

Ive banked with PNC in a different state since 2011. I moved to this area recently and Raja has been an Excellent help with all my banking needs. Helped me get set up with a new virtual wallet account and now I’m excited to know I can keep banking with PNC and not have to switch banks!! Thank you!! 5 stars!!!

Best contactless banking experience for real.