PNC Bank Telegraph Rd, Brownstown Charter Twp

Their so called hostess at stopped us before we even got in the door. Then told my elderly mother to shut door. Mind you she walks with walker. She is now considering changing banks due to their treatment and couldn't ev

Great bank. Switched there several years ago and will never switch to another. I have been out of state and drove 1 hour in done direction just to go to a pnc bank. Best bank in my opinion.

I never write reviews but after seeing the poor reviews online, I thought it was necessary to help out. I've been a customer of PNC (formerly National City) for at least 17 years and my employer also banks with them so I visit this branch almost daily. The customer service is exceptional and I have never had any issues with either my personal or business account. I recommend PNC to anyone looking for a new bank!

Absolutely TERRIBLE bank! I deposited money through the ATM Saturday night and there was a "Cash Verify Error" as well as a "Cash Return Error!" That's right - it didn't deposit and IT WOULDN'T EVEN GIVE ME BACK MY MONEY! I never write reviews, but this time it's completely necessary because people need to know that this is the worst bank that's ever existed. I had to wait all weekend because they were closed and I called them Monday morning told them my issue and all they did was file a dispute and there's not even a guarantee that I will ever get my money which I desperately need today. Absolutely awful. I NEVER had an issue such as this banking with Bank of America. This should never happen to anybody...

I cash my check through pnc ecorse branch every week with no problem but because of a technicality this branch refused to cash their own check. Customer service ledt alot to be desired and though i expect the technicality due to the fact I've went through it with every other branch, at least they worked to find a way. To think I almost opened an account.

I have been a customer for 18 years, policies change daily. Closed almost all convenient branches and messed my account up. Still waiting on Branch manager to call back. I strongly advise using another bank.

Why are they open Saturday if they REFUSE to give you an appointment on Saturday??? Needed to move money from one account to a new one and open a charge card with my 18 year old to help them get credit established. Open 9-5 on Saturday but NO appointments???? LOL going somewhere that's more flexible. And I will be closing our (3) accounts here.

I’m glad I left Huntington bank and joined PNC family.

Was told by the lady at the front desk they could cash my check (state income tax check) for a $2 free considering I don't have a pnc account but then the clerk immediately refuse to cash it. Why am I being told two different thing from two different employee's and why not just cash the check and charge me a fee? I really don't understand these people or their issue with customer service.

First time to use this particular branch, they deposited my money into someone else's account..so now I have to call and find out where that cash went. It's a over $700 error.. Its always a GREAT idea to keep your receipts!! And, check your accounts daily.