Advantage One Credit Union Telegraph Rd, Brownstown Charter Twp

The Staff is Always Friendly and Knowledgeable.. They also take the time to do what it takes to make things right when needed.. If you're looking for a new place to do your banking.. Look No further.. Advantage One is The Place!

Amazing customer service Advantage One is always there when we are in need

Always very friendly, app very easy to use. Julie was amazing

The staff was very professional and courteous Joann was on point and very patient with me and got me the exact refinance I was hoping for! Thanks again!

Advantage one has been terrific! Very professional and helpful! Amber was exceptional in helping with a loan. Over the top easy to work with and friendly . So looking forward to further business with this Credit Union. Lauren also was a huge help gave excellent advise and direction . Will be referring others here.

I've been with Advantage One CU over 20 years and I love the sincere staff and security they offer.

I needed a personal loan to help pay a couple high interest credit cards I used for home upgrades over the last few months. I reached out to Erica at the branch and she got me set up with an appointment with Amber who handles the loans the same day! Amber was awesome. From the time I walked in to the time I walked out was maybe 30 minutes and the checks were cut and mailed to my CC companies that afternoon. Amber took the time to go over everything and all my options so that I felt comfortable with what I was getting myself into. This was my first time getting a loan outside of my mortgage, so i didn’t know what to expect... but I can tell you that I will be doing all my future loans through Advantage One and Amber.

I have belonged to Advantage One Credit Union since it opened. The rates on saviings and loans have always been good. Over the years, I have used almost all services offered. My entire family are members. Banks charge many different fees that you sure don't see at Advantage One.

I used them to finance some car repairs and I regret it. They've been nothing but problems right from the start. I had to act as the middle man for their company and the mechanic shop that did the repairs. And then the terms of the loan were not made clear and required several phone calls and a severe time investment on my part to clarify. Now to kick off 2020 they've pulled out a double payment and are telling me that I'm required to wait until they can verify that their stolen money has cleared my account before they can return it. Complete amateurs that create more problems then they solve. Highly encourage anyone considering taking any sort of loan from this company to first exhaust EVERY available option.

I have been with this credit union my whole life practically since 16. I have everything on track and a good financial life and future because of them. Recently I bought my first car completely myself and the process was extremely quick and flattering. I have had loans and currently have a consolidated debt loan through them and a credit card as well and without me even asking Matt Barrette was able to get me the best rates on all three so I would be getting the best interest rates. I didn't know interest rates could change. He has helped me get my life back on track and I owe him the world. Communication is exceptional. He is my financial advisor lol. Thank you AOFCU and Matt Barrette for everything. I cannot wait to get a Mortgage in a few years and see what is ahead for my financial future!